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← RingCentral Ideas

Settings and activity

23 results found

  1. Toll Free Minutes Usage

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  2. An option to disable the missed call notification via email for business hours only from call queue

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  3. incoming call respond

    1 vote

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  4. call queue key presses

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  5. Turn Off the ability for users to modify their call handling

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  6. Enabling Ai Notes on google extension

    1 vote

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  7. Allows users to see the timezone of the person who's calling their line and the person's they are calling using the app

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  8. When making or receiving incoming call. Switch the call to another device by pressing any key on the dialer

    3 votes

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    New  ·  0 comments  ·  RingSense & AI » Other  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  9. Park call routes to voicemail

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  10. Have the option on the call queue to modify fix in order to ring groups

    2 votes

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    0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  11. Adding an alert for sending fax if we exceed the limit for the size of file

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  12. Customize Play Announcement

    3 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz commented  · 

    Instead of the default announcement, we can modify the announcement with our voice or customized message

  13. Feature to disable internal transfer

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  14. To have an option to filter out spam messages or any message that is not related to business

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  15. Differentiating Ring Tone for Incoming Calls

    113 votes

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    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz commented  · 

    Aside from using the special added number as an indicator if the incoming calls is from RingCentral or personal contacts, which is not applicable for every carrier, Try to have a different ringtones instead

  16. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Almyra Alcaraz commented  · 

    The members from the call should have the ability to have a call waiting, if they are on call, they should still get a another phone call and they can put the current call on hold to answer the incoming call.

  17. Inability to change app status

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz commented  · 

    Customer wants to modify the settings on the App, not allowing the Users to change the availability status of Ringcentral app

  18. Shared SMS were multiple users can receive and send SMS on specific number

    816 votes

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    169 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Almyra Alcaraz commented  · 

    Allows multiple users to receive an SMS from Main Number, so everyone will be aware if someone send an sms from Main line

  19. Outdoor intercom system implementation

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz shared this idea  · 

  20. Personal contact should be automatically visible to other user

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Almyra Alcaraz shared this idea  · 
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