← RingCentral Ideas

Settings and activity

153 results found

  1. Activate Extension / Non User extension online without creating an account.

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  2. Message-Only Extension - Admin Activation

    10 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin commented  · 

    The current method is so cumbersome when programming a new install! I have to set my own email and then manually activate the extension. That makes no logical sense!

    Justin supported this idea  · 

  3. Display schedule without clicking Edit

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  4. Allow manually entering time for schedules and 24 hour time

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  5. Option to display 24 hour time in chat messages

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin supported this idea  · 

  6. Bulk Disable and Delete Call Queues

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Justin shared this idea  · 

  7. option to activate call queues in bulk via Admin portal

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  8. Timeout feature in IVR Menu

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin commented  · 

    Another basic feature missing from RingCentral...

    Justin supported this idea  · 

  9. Make selected user more prominent

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  10. Call and Text Icons to External Contacts from Call History

    3 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Justin commented  · 

    I would love to see this idea implemented. If I am looking at my call history, it is because I want to call someone back; not message them or video chat. The Call icon needs to be top priority in the call history section.

    Justin supported this idea  · 

  11. Give meaningful error message when trying to move number assigned to ring cx to inventory

    3 votes
    Needs More Information  ·  1 comment  ·  Contact Center & RingCX » Admin Portal  ·  Admin →
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    Justin commented  · 

    Please advise what additional information you require.

    Justin shared this idea  · 

  12. Outbound Caller ID options on deskphone pairing

    10 votes
    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Justin commented  · 

    Yes please, this is a must! The workaround to log into the service web portal and set the deskphone caller ID is much to convoluted for an end user.

    Justin supported this idea  · 

  13. Generate report for users with custom voicemail greeting

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Justin supported this idea  · 

  14. Schedule Templates

    4 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  15. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    42 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  16. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin supported this idea  · 

  17. Apply Template Scheduler

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Justin supported this idea  · 

  18. Enable AI transcription on Desk phone

    156 votes
    Planned  ·  48 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Justin supported this idea  · 

  19. Copy IVR Menu

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Justin shared this idea  · 

  20. See all support cases in the support portal

    11 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Justin supported this idea  · 
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