Settings and activity

134 results found

1. Group call pick up settings for the selective ringing

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page

   22 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Admin to be able to deny/allow individual users access to NG Numbers.

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Warm Transfer for RingCentral Salesforce

   13 votes

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   Implemented  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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5. Additional features For Zendesk Integration

   32 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGeorge Lu (Product Manager - CRM Integrations, RingCentral) responded

   This feature has been released. Zendesk now has WebRTC and browser dialing and calling! 

6. Show dependencies on service.ringcentral.com

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Please allow the selection of multiple call queues and multiple users in the filters of the portal admin call logs

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud

   30 votes

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   4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   This isn't currently on our near-term roadmap, but we're tracking it as potential future work. We'll update this thread if that changes.

9. On-demand Call Recording Announcement settings by individual sites not account based

   31 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Call Log - Enhancements

    63 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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11. Block All Calls allow list should support internal extensions and site codes

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    684 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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13. Call handling parity on Android and iOS

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. RingCentral Analytics: Filtering for a specific external numbers in the calls report would be useful

    12 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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15. Be able to move the Desktop/Mobile App option down in the call ring order.

    2 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Colorblind Setting

    49 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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17. Ability to Turn Off Calling Out Through Voicemail

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Password and PIN Expiration Requirement

    31 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Improve annotations so they don't automatically disappear

    119 votes

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    18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    Presenters can keep their annotations on screen until they choose to clear them, rather than having them fade automatically. Available in video meetings on the desktop app and on the browser. See Using annotations in a meeting.

    
    

20. Extend Expiration Date of Activation Email

    41 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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