Settings and activity

76 results found

1. Chat Feature in RingSense

   8 votes

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   1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Remote Access supported this idea  ·  Jun 4, 2024

2. ring ex verbal prompt or whisper - option to turn off

   9 votes

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   0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Remote Access supported this idea  ·  Jun 4, 2024

3. Allow Dialer to be moved out the RC App window.

   10 votes

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   Implemented  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Remote Access supported this idea  ·  May 23, 2024

4. Analytic App that could be run on a laptop connected to the customers LAN. This program would analyze and verify that all necessary para...

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Remote Access shared this idea  ·  Jul 5, 2022

5. Allow ANY email to be added to Glip as a conversation end point. Not JUST those on a Glip allowed list.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Remote Access shared this idea  ·  Apr 4, 2022

6. Block callers from Exchanges within area codes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Remote Access shared this idea  ·  Apr 4, 2022

7. Add AI criteria

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Remote Access shared this idea  ·  Oct 10, 2022

8. Add languages to RC Video closed captioning options

   6 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Remote Access shared this idea  ·  Jun 2, 2021

9. Independent login/logout for desk phone and RC app for call queue members.

   6 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Remote Access shared this idea  ·  Apr 5, 2022

10. Call queue button on phone set.

    7 votes

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    1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Remote Access shared this idea  ·  Feb 16, 2024

11. ezlynx CRM integration

    3 votes

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    Future Consideration  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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12. EZLynx Integration

    9 votes

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    Under Review  ·  4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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13. MFA Validation

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Remove missed call from queue members if answered

    219 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

15. Call Screening Audio Prompt

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Message Layout

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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17. block incoming caller ID

    45 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Use the app in conjunction with a physical phone

    160 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This feature is currently in open beta and available for all!

19. HUD Features

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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20. Set Intercom Feature In Bulk.

    64 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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