Settings and activity

173 results found

1. Add support for Billing Cost Code assignment for DIDs in Number Inventory

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   Matt LaHatt shared this idea  ·  Jan 23, 2025

2. Add support for Individual and Bulk Site assignments to DIDs in Number Inventory

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   Matt LaHatt shared this idea  ·  Jan 23, 2025

3. Custom Fax Cover Pages (as is available in RC Phone)

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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4. Standardize Custom Fax Cover Page Template

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Add support for Multi-tenant Citrix VXI support for the Embedded Dialer

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   Matt LaHatt shared this idea  ·  Jul 2, 2024

6. Allow users to select a Delegated DID as their primary outbound caller ID

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   0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  May 10, 2024

7. add 'Select All' option to change Outbound Caller ID for all features at once

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   Matt LaHatt supported this idea  ·  May 10, 2024

8. RingCX needs the ability to select which DID to use for outbound SMS.

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  May 10, 2024

9. SMS support for CCRN RingCX numbers

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Matt LaHatt shared this idea  ·  May 10, 2024

10. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt LaHatt supported this idea  ·  May 10, 2024

11. Reporting Capability on IVR Menu for key presses

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    Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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12. Analytics report for IVR key presses

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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13. IVR Key Press Identifier

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Configure which Lines in a Shared Line Group can receive calls AND make calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Jul 8, 2020

15. Enable syncing of contact/address book across all users

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    27 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

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    Matt LaHatt commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

    Customers would like to simply and centrally manage a list of non-RC contacts for RC users that are accessible to their entire organization. For example, adding a contact for their 3rd party HR service, payroll service, hotlines, and more.

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16. RCV and RCM toggles in the Google Chrome extension

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Matt LaHatt commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

    The RCM/ RCV drop down that is used in the Google Chrome integration should be visible/not visible via a setting in the Google Chrome extension.

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    Matt LaHatt shared this idea  ·  Jul 8, 2020

17. If a Slack Admin settings > Make it so a the Workspace Owner or Admin can set RingCentral as the default calling app. This will give use...

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Jul 8, 2020

18. Billing currency to be in INR (or other) currency

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Jul 24, 2020

19. Add a soft edge (slight blur) to the Virtual Background edge so it doesn't feel as hard

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Feb 16, 2021

20. Increase Delegates to 20 or an AI controllable variable

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt LaHatt shared this idea  ·  Feb 25, 2021