Settings and activity

171 results found

1. Custom Fax Cover Pages (as is available in RC Phone)

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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2. Standardize Custom Fax Cover Page Template

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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3. Add support for Multi-tenant Citrix VXI support for the Embedded Dialer

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  Jul 2, 2024

4. Allow users to select a Delegated DID as their primary outbound caller ID

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   0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  May 10, 2024

5. add 'Select All' option to change Outbound Caller ID for all features at once

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  May 10, 2024

6. RingCX needs the ability to select which DID to use for outbound SMS.

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  May 10, 2024

7. SMS support for CCRN RingCX numbers

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  May 10, 2024

8. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  May 10, 2024

9. Reporting Capability on IVR Menu for key presses

   41 votes

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   Planned  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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10. Analytics report for IVR key presses

    39 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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11. IVR Key Press Identifier

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Configure which Lines in a Shared Line Group can receive calls AND make calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Jul 8, 2020

13. If a Slack Admin settings > Make it so a the Workspace Owner or Admin can set RingCentral as the default calling app. This will give use...

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Jul 8, 2020

14. Enable syncing of contact/address book across all users

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    23 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

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    Matt commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

    Customers would like to simply and centrally manage a list of non-RC contacts for RC users that are accessible to their entire organization. For example, adding a contact for their 3rd party HR service, payroll service, hotlines, and more.

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15. RCV and RCM toggles in the Google Chrome extension

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Matt commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

    The RCM/ RCV drop down that is used in the Google Chrome integration should be visible/not visible via a setting in the Google Chrome extension.

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    Matt shared this idea  ·  Jul 8, 2020

16. Billing currency to be in INR (or other) currency

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Jul 24, 2020

17. Increase Delegates to 20 or an AI controllable variable

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Feb 25, 2021

18. Add a soft edge (slight blur) to the Virtual Background edge so it doesn't feel as hard

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Feb 16, 2021

19. Extend the Share Voice Co-Recipient functionality to selectively allow for both group processing and copied delivery

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Apr 4, 2022

20. RCV option to show only participants with video on

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    Planned  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Apr 12, 2022