Settings and activity

43 results found

1. AI transcription for BT

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  Jan 22, 2026

2. BLOCK CONTACT

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  Dec 23, 2025

3. Configurable Data Retention Period for AI Notes

   14 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  Sep 25, 2025

4. Option to Upload Documents Within the Workflow Builder

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  Sep 24, 2025

5. AI Receptionist for BT

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michaela shared this idea  ·  Sep 18, 2025

6. UK Non-Geo Numbers as Substitute Caller ID

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Michaela shared this idea  ·  May 21, 2025

7. feature request for IB caller ID where it will indicate cx information aside from name and number

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  Mar 19, 2025

8. Performance Report Filtering

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Michaela shared this idea  ·  Dec 10, 2024

9. Outbound call pop up notification on application

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Michaela shared this idea  ·  Oct 31, 2024

10. Call pick up on ATA devices

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Oct 17, 2024

11. Allow customer to filter out Missed Call in the Call Logs or Analytics

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Sep 27, 2024

12. External Number on Presence

    25 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Sep 27, 2024

13. BT CLOUD: IVR Key Presses (Analytics)

    5 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Sep 6, 2024

14. non-auto updating msi version of the desktop app

    16 votes

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    Implemented  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Jul 17, 2024

15. audio greeting

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Jul 15, 2024

16. Company-Wide Contact List

    87 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Jun 21, 2024

17. Ability to add outdoor intercom devices for intercom feature

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Jun 20, 2024

18. Switch to toggle back to the Old RingCentral App Layout

    52 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Jun 17, 2024

19. Send SMS to shortcodes

    15 votes

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    2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Jun 11, 2024

20. ability to add different email to send the 2 factor authentication code

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Jun 4, 2024