Settings and activity

19 results found

1. RingCentral dial pad shortcut

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 13, 2024

2. Enable SMS for UK numbers

   68 votes

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   Future Consideration  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 13, 2024

3. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   17 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 13, 2024

4. Sync contacts

   10 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 10, 2024

5. Contacts- ALL

   40 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 10, 2024

6. Remove missed call from queue members if answered

   121 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 10, 2024

7. Cisco Forward all calls option

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   0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Michaela shared this idea  ·  May 2, 2024

8. Parked Call Visibility on RC or BT application

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Michaela shared this idea  ·  Apr 17, 2024

9. Custom.net CRM Integration

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   Michaela shared this idea  ·  Apr 17, 2024

10. BT Epos Integration

    13 votes

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    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Apr 9, 2024

11. Enable Account admin to Enable / Disable 2 Factor Authentication

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Mar 5, 2024

12. Adding multiple external number to answer call when call queue is busy.

    2 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Aug 9, 2023

13. Detailed info in Call Log or Analytics

    1 vote

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    0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Sep 6, 2023

14. Show the actual extension of the device that answered the call.

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Sep 28, 2023

15. Option to remove extension's default presence.

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Sep 28, 2023

16. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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17. Shared Contact List with all users

    70 votes

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    10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US

18. Custom rule that can be applied to all the numbers on the account with one click

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Request to include a custom rule settings in a Fax-only account to Forward Fax Number to Third-Party Fax Number

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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