External Number on Presence
We want to add Speed Dials to External Contacts to the HUD and Presence from the Softphone portal that can translate to the physical phone. Right now manually adding external speed dial is time consuming.
20
votes
Ronnie
shared this idea
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Faisal
commented
Critical Feature
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Nicholas
commented
Most of my clients are using Yealink phones with nothing but basic/default options to set Presence/quickdial buttons - a lot of admin time is spent manually logging into phone WUIs to implement this on a per-user and per-device basis, rather than leveraging the RC admin portal and templates.
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Gina
commented
99% of the numbers I dial daily are external numbers. It's critical to have this feature.