Settings and activity

42 results found

1. Since RingCentral is now flagging calls as "SUSPECTED ROBOCALL" give me the option to block "SUSPECTED ROBOCALL"

   6 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 29, 2024

2. Controls for Recording Mute Announcement

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 22, 2024

3. Ability to provision 3rd party non supported phones for BT accounts

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 22, 2024

4. RingCentral dial pad shortcut

   8 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 13, 2024

5. Enable SMS for UK numbers

   109 votes

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   Future Consideration  ·  35 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 13, 2024

6. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   40 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 13, 2024

7. Enable syncing of contact/address book across all users

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   128 votes

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   28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Michaela supported this idea  ·  May 10, 2024

8. Contacts- ALL

   51 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Michaela supported this idea  ·  May 10, 2024

9. Remove missed call from queue members if answered

   219 votes

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   29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   This is now live! Learn more about this feature here.

   Michaela supported this idea  ·  May 10, 2024

10. Cisco Forward all calls option

    2 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  May 2, 2024

11. Parked Call Visibility on RC or BT application

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Apr 17, 2024

12. Custom.net CRM Integration

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Apr 17, 2024

13. BT Epos Integration

    19 votes

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    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Apr 9, 2024

14. Enable Account admin to Enable / Disable 2 Factor Authentication

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela supported this idea  ·  Mar 5, 2024

15. Adding multiple external number to answer call when call queue is busy.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Aug 9, 2023

16. Detailed info in Call Log or Analytics

    12 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Sep 6, 2023

17. Option to remove extension's default presence.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Sep 28, 2023

18. Show the actual extension of the device that answered the call.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michaela shared this idea  ·  Sep 28, 2023

19. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    132 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Shared Contact List with all users

    80 votes

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    13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US