Settings and activity
31 results found
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1 vote
Lara
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1 voteLara
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206 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now live! Learn more about this feature here.
Lara
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12 votesLara
supported this idea
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An error occurred while saving the comment Lara
commented
Carrier Provider information in the SMS log to whom they are sending it to. Given that T-Mobile and AT&T have imposed limits on message sending per day, it would help them ensure that they haven't exceeded the daily capacity.
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20 votesLara
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3 votesLara
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An error occurred while saving the comment Lara
commented
Verizon Accounts also do not have this kind of feature since it is also under Biz environment.
UID: 175626108
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4 votesLara
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6 votes
An error occurred while saving the comment Lara
commented
Option to disable internal call recording announcement
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4 votesLara
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3 votesLara
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3 votesLara
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1 voteLara
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197 votesUnder Review ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
An error occurred while saving the comment Lara
commented
Admin User would like to have the capability to view the login information such as email address that his user utilizes for logging in to the RC platform whether its on the RC app or service portal
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3 votes
An error occurred while saving the comment Lara
commented
CUSTCOM-I-11494The customer would like to improve the hold time limit using the RingCentral Mobile App.Unlike on the RingCentral Desktop App, no time limit on how long they want to place the call on hold without auto disconnecting the call.The customer tested the hold time limit for their iPhone and Android phone and after 5 minutes of holding time the call is automatically disconnects.
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5 votes
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7 votes
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26 votes
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5 votes
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10 votes
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38 votes
When a call rings a Call Queue and a user picks up.
The call is tagged as a missed call, on devices that are not the ones that answered. In clients business, they call back clients numbers that are listed as missed call. They end up calling back clients that were already assisted.