Settings and activity

39 results found

1. Ability to Toggle the "All-new RingCentral Video Meetings" Feature Account-Wide

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Edit…  ·  Delete…  ·  Admin →
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   Lara shared this idea  ·  Apr 8, 2026

2. Filter download user list

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Mar 12, 2026

3. Separate Permission for Voicemail-to-Text

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lara shared this idea  ·  Feb 26, 2026

4. Export phone numbers including serial numbers for desk phone

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Feb 12, 2026

5. A call queue permission level that grants users access to view analytics reports for specific call queues while preventing any modifications

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lara shared this idea  ·  Nov 4, 2025

6. IVR Feature: Pre-pend a message/greeting on the IVRs then resume

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  Sep 3, 2025

7. Add ability to remove post survey in RCV

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lara supported this idea  ·  May 30, 2025

8. Allow the same user to be in both the primary call queue and the overflow call queue

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lara shared this idea  ·  Apr 8, 2025

9. Telus - Increase the limit from 4 free seats per user extension

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   0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Lara shared this idea  ·  May 23, 2024

10. Option to disable or enable fax feature for the entire account in the Admin Portal

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lara shared this idea  ·  May 9, 2024

11. Remove missed call from queue members if answered

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Lara supported this idea  ·  Apr 26, 2024
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    Lara commented  ·  Apr 26, 2024  ·  Edit…  ·  Delete…

    When a call rings a Call Queue and a user picks up.
    The call is tagged as a missed call, on devices that are not the ones that answered. In clients business, they call back clients numbers that are listed as missed call. They end up calling back clients that were already assisted.

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12. SMS Report LOG required.

    16 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lara supported this idea  ·  Apr 26, 2024
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    Lara commented  ·  Apr 26, 2024  ·  Edit…  ·  Delete…

    Carrier Provider information in the SMS log to whom they are sending it to. Given that T-Mobile and AT&T have imposed limits on message sending per day, it would help them ensure that they haven't exceeded the daily capacity.

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13. Spam and Robo Calls

    79 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lara supported this idea  ·  Apr 8, 2024

14. Moving Billing Item to anther cost center

    4 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lara supported this idea  ·  Mar 5, 2024
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    Lara commented  ·  Mar 5, 2024  ·  Edit…  ·  Delete…

    Verizon Accounts also do not have this kind of feature since it is also under Biz environment.

    UID: 175626108

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15. Option on the mobile app to set the default text ID

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lara shared this idea  ·  May 16, 2023

16. Disable Call recording prompts on Internal Call Transfers

    10 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lara commented  ·  Aug 10, 2023  ·  Edit…  ·  Delete…

    Option to disable internal call recording announcement

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17. Allow to send more than 200 pages per fax transaction via eFax

    19 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lara shared this idea  ·  Nov 1, 2023

18. RingCentral should be able to identify and received AUTOMATIC INBOUND CALL from third party authenticator.

    7 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lara shared this idea  ·  Jul 27, 2023

19. 911 call routing

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lara shared this idea  ·  Dec 22, 2023

20. Improved Recognition of Incoming Faxes

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    0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Lara shared this idea  ·  Jan 31, 2024