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  1. 1 vote

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    Robert John shared this idea  · 
  2. 11 votes

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    Robert John supported this idea  · 
  3. 12 votes

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  4. 23 votes

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  5. 24 votes

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    An error occurred while saving the comment
    Robert John commented  · 

    Customer would like to have the ability to call (311) short code on all platforms (desktop app, mobile app, IP Phones) 311 is like 911 Help City of Charlotte, and they need to be able to call this hotline for assistance. BrandAvaya Cloud OfficeService LevelRBS_US_ACO [RBS_US_ACO] [6099]UI: 23.3.2 DB: 23.3.4.1POD: 24Unit: 2account UID: 453295051Steps to reproduce:Places a call through desktop/ mobile app, IP phoneDials (311)call won't go through and got the error message " you have entered an incorrect extension. " Actual behavior: -Short code calls to (311) are not going through Expected behavior:-short code calls should go throughTS NOTE:-Short calling to (311) is currently not supported reference link: https://wiki.ringcentral.com/pages/viewpage.action?spaceKey=OPS&title=N11+Services

  6. 19 votes

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  7. 45 votes

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  8. 4 votes

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  9. 3 votes

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  10. 123 votes

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