Settings and activity

14 results found

1. Differentiating Ring Tone for Incoming Calls

   111 votes

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   Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Robert John supported this idea  ·  Apr 30, 2025

2. Auto Answer for Cisco ATA

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   0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Robert John supported this idea  ·  Mar 5, 2025

3. Make voice mail length adjustable

   9 votes

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   New  ·  0 comments  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Robert John supported this idea  ·  Jan 30, 2025

4. Dial 211 or 311 on the App or the Phone

   26 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert John supported this idea  ·  Jan 2, 2025

5. Avaya Cloud Office App version for ARM system

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Robert John shared this idea  ·  Nov 15, 2024

6. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

   21 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Robert John supported this idea  ·  Aug 6, 2024

7. Custom ringtones for internal calls

   14 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more: https://support.ringcentral.com/article-v2/Assigning-ringtones-for-incoming-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=desktop_web

8. Ability to answer Apple Verification Calls

   38 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Ability to call short code numbers such as 311

   29 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Robert John commented  ·  Nov 1, 2023  ·  Edit…  ·  Delete…

   Customer would like to have the ability to call (311) short code on all platforms (desktop app, mobile app, IP Phones) 311 is like 911 Help City of Charlotte, and they need to be able to call this hotline for assistance. BrandAvaya Cloud OfficeService LevelRBS_US_ACO [RBS_US_ACO] [6099]UI: 23.3.2 DB: 23.3.4.1POD: 24Unit: 2account UID: 453295051Steps to reproduce:Places a call through desktop/ mobile app, IP phoneDials (311)call won't go through and got the error message " you have entered an incorrect extension. " Actual behavior: -Short code calls to (311) are not going through Expected behavior:-short code calls should go throughTS NOTE:-Short calling to (311) is currently not supported reference link: https://wiki.ringcentral.com/pages/viewpage.action?spaceKey=OPS&title=N11+Services

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10. Retain the main number as SMS outbound caller id.

    43 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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11. Per-user outbound caller ID list customization and search feature.

    46 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Ability to remove a number from an existing group SMS

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Ability to remove number from an existing group SMS

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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14. Auto reply SMS to missed calls

    137 votes

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    Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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