← RingCentral Ideas

Settings and activity

14 results found

  1. Differentiating Ring Tone for Incoming Calls

    105 votes
    Planned  ·  22 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Robert John supported this idea  · 

  2. Auto Answer for Cisco ATA

    2 votes
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Robert John supported this idea  · 

  3. Make voice mail length adjustable

    8 votes
    New  ·  0 comments  ·  RingSense & AI » Other  ·  Admin →
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    Robert John supported this idea  · 

  4. Dial 211 or 311 on the App or the Phone

    24 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Robert John supported this idea  · 

  5. Avaya Cloud Office App version for ARM system

    4 votes
    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Admin →
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    Robert John shared this idea  · 

  6. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

    19 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Robert John supported this idea  · 

  7. Custom ringtones for internal calls

    12 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. Ability to answer Apple Verification Calls

    33 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Ability to call short code numbers such as 311

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    An error occurred while saving the comment
    Robert John commented  · 

    Customer would like to have the ability to call (311) short code on all platforms (desktop app, mobile app, IP Phones) 311 is like 911 Help City of Charlotte, and they need to be able to call this hotline for assistance. BrandAvaya Cloud OfficeService LevelRBS_US_ACO [RBS_US_ACO] [6099]UI: 23.3.2 DB: 23.3.4.1POD: 24Unit: 2account UID: 453295051Steps to reproduce:Places a call through desktop/ mobile app, IP phoneDials (311)call won't go through and got the error message " you have entered an incorrect extension. " Actual behavior: -Short code calls to (311) are not going through Expected behavior:-short code calls should go throughTS NOTE:-Short calling to (311) is currently not supported reference link: https://wiki.ringcentral.com/pages/viewpage.action?spaceKey=OPS&title=N11+Services

  10. Retain the main number as SMS outbound caller id.

    34 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  11. Per-user outbound caller ID list customization and search feature.

    46 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Ability to remove a number from an existing group SMS

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Ability to remove number from an existing group SMS

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  14. Auto reply SMS to missed calls

    130 votes
    Planned  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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