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← RingCentral Ideas

Settings and activity

53 results found

  1. Switch to toggle back to the Old RingCentral App Layout

    62 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne commented  · 

    If customer doesn't like the way it looks or options that they got used to to either keep the version or have the option to move back to previous version

  2. Allow QQ Catalyst integration in RingCentral

    1 vote

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Grace Anne shared this idea  · 

  3. Download option for Meeting and Call Recordings in Mobile App

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  4. Disable missed call notification bubble displaying in RC App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  5. Unable to Archive Pager Messages

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  6. Allow Non-10DLC-Compliant carrier to properly exchange Group Text Messaging

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  7. Ability to Separate Company Names of Federated Accounts

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  8. Add More Compatible Variants of Headsets and Adapters for the RC App

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  9. Option to Disable Giphy to Specific User and Not the Entire Account

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  10. call recording to be in one file for merged/transferred calls

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Grace Anne commented  · 

    Ease of access to the entirety of the call recording including the call from another extension prior to the transfer. It's easier to review a call.

  11. RingCentral for Salesforce Integration to trigger case creation when call is received or when it goes to voicemail

    5 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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    Grace Anne shared this idea  · 

  12. Embedded RC to track meeting time in a Teams Meeting

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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    Grace Anne shared this idea  · 

  13. Ability to Remove Tabs/Feature in the RC App Desktop View

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne supported this idea  · 
    Grace Anne shared this idea  · 

  14. User Status Visibility when Messaging is Turned Off in the RC App

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  15. Salesforce Plugin - Improve error/pop-up messages would help to not confuse users about when and not to install the Plugin

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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    Grace Anne shared this idea  · 

  16. Salesforce to Detect Contacts already being handled by another Rep

    1 vote

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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    Grace Anne commented  · 

    To be able to determine that a contact/client is already handled by someone else or provide information or warning that a particular client is already assisted by someone in SALESFORCE like how it is possible in Zoho.

    Grace Anne shared this idea  · 

  17. RingCentral for HubSpot Mobile Experience

    20 votes

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    Under Review  ·  9 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Admin →
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    Grace Anne commented  · 

    They would like to be able to their Mobile to work using the feature they normally use from their computer if they need to be out and still be able to do their task even from outside using Hubspot/RC integration

  18. Company name integration with RC dialer

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Grace Anne commented  · 

    Like RC Phone, the name of the number they manually save (Personal Contacts) will display the company name even if the number does not have first or last name. With the RC App, it can only display the first and last name. It only shows the number even if there's Company Name saved for that contact.

  19. Increase the number of accounts you can sign in/switch to in RC App

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 

  20. Automatically print fax without being required to sign in to RC App

    8 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Grace Anne shared this idea  · 
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