Settings and activity

18 results found

1. Adjustment - Cancel call transfer Label

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   14 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Oct 16, 2024

2. Longer ring time for deskphone/softphone

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   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Oct 16, 2024

3. Ability to exclude internal calls from automatic call recording

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Oct 4, 2024

4. Split internal and external call recording options - ACR

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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   Pat Moore shared this idea  ·  Sep 11, 2024

5. Pause/Mute Recording Option for Internal Calls

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Sep 11, 2024

6. Delay in the event after "Single Play Audio"

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   15 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Sep 11, 2024

7. Impersonated admin showing incorrectly in the audit trail

   13 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Sep 5, 2024

8. Automatic bidirectional message translation in RingEX based on a users regional settings

   19 votes

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   New  ·  4 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Jun 13, 2024

9. Non-Super Admin users can elevate themselves to a Super Admin.

   90 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Pat Moore supported this idea  ·  Mar 20, 2024

10. Disable greeting for internal calls

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pat Moore shared this idea  ·  Mar 20, 2024

11. Disable User Greetings for internal calls

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pat Moore supported this idea  ·  Mar 20, 2024

12. Bulk assigning inventory numbers

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Pat Moore commented  ·  Nov 6, 2023  ·  Edit…  ·  Delete…

    This would be a big time saver for engineers, currently we are unable to bulk assign numbers from the inventory and we have to do them 1 by 1. This is very time consuming and it would free up time for other things.

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    Pat Moore shared this idea  ·  Nov 6, 2023

13. Adjust the Prompt repeat times of IVR menu

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. ability to use license from parent cost center when adding user to child cost center

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. When All Members Are Unavailable Routing Options

    19 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Composability - Fax

    17 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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18. Team Profile Pictures (Upload/Add)

    50 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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