Settings and activity

85 results found

1. HUD transfer overide user settings for Voicemail

   8 votes

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   New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jon House supported this idea  ·  Jul 10, 2024

2. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   253 votes

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   Planned  ·  87 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jon House supported this idea  ·  May 6, 2024

3. URL Upload for Hold / Greeting Music

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jon House commented  ·  Jul 8, 2020  ·  Edit…  ·  Delete…

   The request is for the ability to point IVR/Queue/MoH messaging/music to a URL rather than a recording/uploaded file.

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4. Provide Fade-out option for Weatherman/Presenter Mode

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jon House shared this idea  ·  May 28, 2021

5. Route 911 call to onsite Police Force/Security vs. Public Emergency Services

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jon House shared this idea  ·  Oct 22, 2020

6. RCCC to provide transcription within SFDC Service Cloud Voice - Real-time and Historical

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Jon House shared this idea  ·  Mar 21, 2023

7. Provide the ability for customers to set custom work day hours, outside of the current 12am to 11:59 pm/24 hour limitation - specifical...

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jon House shared this idea  ·  Mar 21, 2023

8. RCCC Supervisor Tools specifically needs to live within SFDC Service Cloud Voice

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Jon House shared this idea  ·  Mar 21, 2023

9. File transfer and sharing inside RCV Session

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   2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Jon House commented  ·  Apr 3, 2023  ·  Edit…  ·  Delete…

   It would be helpful to include the ability to add an actual File attachment to the notes section of an RCV Meeting - ppt, pdf come to mind. While the "Link" option that is there now is probably intended for this purpose, it brings with it sharing permissions issues, and the possibility of a link being broken if an employee leaves the company, etc. An actual file attachment will circumvent these obstacles. Set limits to the file size and post them next to the option if that is of concern.

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10. Provide the ability to mark SMS as "unread" within MVP

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jon House shared this idea  ·  Apr 27, 2023

11. Ability to edit Chats in RCV while meeting is live

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    Future Consideration  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jon House shared this idea  ·  Sep 28, 2020

12. RC App New Action Message Option(s) Parody - Allow For Attachment(s) and FONT changes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jon House shared this idea  ·  Aug 8, 2023

13. Ability to add a secondary camera for Screen share

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Jon House shared this idea  ·  Aug 6, 2021

14. Reduce the Desktop Real Estate Required for the RC App

    35 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jon House shared this idea  ·  Jul 24, 2020

15. Zero Destination for Physical Phones without Custom Config

    10 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Platform  ·  Delete…  ·  Admin →
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    Jon House shared this idea  ·  May 8, 2023

16. French Canadian language support

    26 votes

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    1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html

17. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Separate call recording announcements for internal and external calls

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Allow up to 100,000 DLs per UID

    13 votes

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20. MVP Offline Mode

    8 votes

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