← RingCentral Ideas

Settings and activity

70 results found

  1. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    33 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Accessibility  ·  Admin →
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    Dan shared this idea  · 

  2. Allow multiple supervisors to monitor a call simultaneously

    44 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. Extend "Disable Auto Answering" enhancement to Call Queue numbers

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  4. Give customers the ability to create international dialing rules on a per custom security role basis

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Add Label column in Company Numbers Report detail output

    20 votes
    Under Review  ·  1 comment  ·  RingSense & AI » Other  ·  Admin →
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  6. Automatic Location Support for Cisco 8851

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  7. Make Messaging Permission in Custom Roles a Native Feature

    33 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  8. EPIC integration for RingEX

    13 votes
    0 comments  ·  Developer Platform, APIs, & Integrations  ·  Admin →
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  9. Allow Blocking Outbound Calls by Number

    133 votes
    Under Review  ·  25 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Admin →
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  11. IVR Auto Recept Programmable Timeout and Destination Programming

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Forwarding calls to a message/announcement only in integrations

    2 votes
    Planned  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  13. Refresh SFDC APP

    2 votes
    Implemented  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  14. Add SFDC as a connected account for contact imports

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  15. Customer Journey Cradle-to-Grave Report

    15 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  16. Ability to Login/Logout from Call Queues on Desktop Phones

    27 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  17. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    285 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  18. API for Outbound User Email for Faxing

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  19. Call Recordings Bug

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  20. Multi Site: Enhance Multi Site Features -

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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