Settings and activity

40 results found

1. Reporting Enhancement: Add categories for type of inbound calls to MVP queues.

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  May 9, 2024

2. Pager SMS feature

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark Laurence shared this idea  ·  May 1, 2024

3. Automatically block calls if marked as spam

   15 votes

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   2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Apr 26, 2024

4. Add The Ability To Send An Email For Answered Calls

   22 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Apr 5, 2024

5. Point Site's Custom Answering Rules to Another Site

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Laurence shared this idea  ·  Nov 29, 2023

6. To be able to Sign-out all agents in BULK

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Laurence shared this idea  ·  Oct 27, 2023

7. email notification of who answers phone in real time

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Laurence shared this idea  ·  Oct 13, 2023

8. Call Report that will show reason it was declined

   8 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark Laurence shared this idea  ·  Nov 15, 2023

9. Add Yealink 79P to device that can receive page

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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10. Number in Use Report

    9 votes

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    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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11. Add an interrupt message when a call is placed on hold

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Allow download of all extensions

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    19 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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14. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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15. Receive OTP from websites

    198 votes

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    Under Review  ·  42 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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16. Hide Non - Video Participants

    32 votes

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    Planned  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Auto reply SMS to missed calls

    138 votes

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    Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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18. Add an out of office feature for message

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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19. Feature to remove the press 1 option on call queue calls

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    124 votes

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    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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