Settings and activity

47 results found

1. Simultaneous Ring option for Call Queues/Skill

   19 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Apr 18, 2025

2. prioritize calls from a website that will provide a verification code

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Mar 20, 2025

3. Reporting on Numbers Associated with a TCR Campaign

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Mar 6, 2025

4. Ability to generate reports who joined the audio conference via a dial-in

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Feb 20, 2025

5. Rule/Time to set up when RingCX Alerts Notification Email will be sent.

   9 votes

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   Under Review  ·  3 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Feb 5, 2025

6. Customer wants 2 user ext to receive fax from main fax line

   19 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Jan 16, 2025

7. Option to turn off the ability to receive calls from External number

   17 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  Aug 1, 2024

8. Reporting Enhancement: Add categories for type of inbound calls to MVP queues.

   3 votes

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   0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Mark Laurence supported this idea  ·  May 9, 2024

9. Pager SMS feature

   1 vote

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark Laurence shared this idea  ·  May 1, 2024

10. Automatically block calls if marked as spam

    23 votes

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    4 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Mark Laurence supported this idea  ·  Apr 26, 2024

11. Add The Ability To Send An Email For Answered Calls

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark Laurence supported this idea  ·  Apr 5, 2024

12. Point Site's Custom Answering Rules to Another Site

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Laurence shared this idea  ·  Nov 29, 2023

13. To be able to Sign-out all agents in BULK

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Laurence shared this idea  ·  Oct 27, 2023

14. email notification of who answers phone in real time

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Laurence shared this idea  ·  Oct 13, 2023

15. Call Report that will show reason it was declined

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark Laurence shared this idea  ·  Nov 15, 2023

16. Add Yealink 79P to device that can receive page

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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17. Number in Use Report

    9 votes

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    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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18. Add an interrupt message when a call is placed on hold

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Allow download of all extensions

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    20 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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