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← RingCentral Ideas

Settings and activity

37 results found

  1. Add The Ability To Send An Email For Answered Calls

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Laurence supported this idea  · 

  2. Point Site's Custom Answering Rules to Another Site

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Laurence shared this idea  · 

  3. To be able to Sign-out all agents in BULK

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Laurence shared this idea  · 

  4. email notification of who answers phone in real time

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Laurence shared this idea  · 

  5. Call Report that will show reason it was declined

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Mark Laurence shared this idea  · 

  6. Add Yealink 79P to device that can receive page

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  7. Number in Use Report

    8 votes

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    Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  8. Add an interrupt message when a call is placed on hold

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Allow download of all extensions

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Comprehensive Report for List of All Users in the Account and Changes and Devices Information please

    19 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  11. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

    20 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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  12. Receiving OTP from the bank using the RingCentral Number

    63 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Hide Non - Video Participants

    30 votes

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    Planned  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. Auto reply SMS to missed calls

    137 votes

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    Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  15. Add an out of office feature for message

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  16. Feature to remove the press 1 option on call queue calls

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  17. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    124 votes

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    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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