Settings and activity

19 results found

1. -abondonned call and refused call or calls that are missed if they have the option to have a check mark so they can keep track of the callba

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Jaime shared this idea  ·  Jul 9, 2026

2. For the shared lines' ability to have 16 lines and 25 users in a group

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Jaime shared this idea  ·  Jun 22, 2026

3. assigning presence 3rd line key same extension yealink T54W

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Jaime shared this idea  ·  May 9, 2025

4. CNAM feature for Canada

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   Implemented  ·  23 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jaime supported this idea  ·  Nov 8, 2024

5. RC app call logs design should show like the old phone app call logs design

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Jaime shared this idea  ·  Oct 17, 2024

6. Shared SMS were multiple users can receive and send SMS on specific number

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   Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jaime supported this idea  ·  Oct 3, 2024

7. The option to choose How caller id should show caller id name and number for incoming calls for canadian cellphone numbers

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jaime shared this idea  ·  Jun 26, 2024

8. download reports to where transfered calls are sent automatically

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   0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Jaime shared this idea  ·  May 14, 2024

9. Bulk creation of 911 locations

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jaime supported this idea  ·  May 6, 2024

10. Allow E911 Addresses to be added to end user accounts with a simply one address or site selection.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jaime supported this idea  ·  May 6, 2024

11. Increasing the return time of Call Park from 5 minutes to 10 minutes.

    27 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jaime supported this idea  ·  Apr 24, 2024

12. Allow SMS Outbound Caller ID Change

    64 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jaime supported this idea  ·  Apr 15, 2024

13. click to call to deskphone

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jaime supported this idea  ·  Mar 28, 2024

14. Save custom status

    71 votes

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    Implemented  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jaime supported this idea  ·  Mar 26, 2024

15. copy or transfer full details of Call queue to Excell automatic not manual input

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Jaime shared this idea  ·  Mar 11, 2024

16. SMS broadcast

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jaime supported this idea  ·  Mar 11, 2024

17. Multiple recipient for faxes and SMS

    258 votes

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    Under Review  ·  45 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jaime supported this idea  ·  Mar 5, 2024

18. option to upload csv file and ability to segregated per file

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    0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Jaime shared this idea  ·  Mar 4, 2024

19. reports of declined and abandoned calls

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jaime shared this idea  ·  Jan 26, 2024