Settings and activity

38 results found

1. update call logs filter

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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2. Add caller input option for robo calls to prevent desired calls from being blocked

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. Non-Super Admin users can elevate themselves to a Super Admin.

   95 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Allow administrator to turn off Call Log Email Delivery for tenant that enforce SSO only.

   25 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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5. Allow Custom Wallpaper on Cisco phones

   26 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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6. Comply with SMS-TCR regulation

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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7. Shared fax for outbound sending

   19 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Add a Count to Call Reports

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Full Agent Login Time Reporting Capabilities

   49 votes

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   Future Consideration  ·  5 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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10. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    671 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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11. Option to switch from Caller Name to Caller ID for Parked calls in the latest version of RingCentral Phone Apps

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Mute incoming call notifications while currently on a call

    575 votes

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    46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Check it out in app under Notifications and Audio

13. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    219 votes

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    38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239

14. User group access call log of the same user group

    74 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. An overview, within the User Settings, of all group memberships.

    88 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now available as an additional drop down in the User Settings.

16. Call Forwarding Pre-Announcement

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Identify that a Call Has Been Forwarded to Recipient

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. HUD pop out window on RingCentral app

    143 votes

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    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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