Settings and activity

21 results found

1. IVR Menu option If caller enters no action after the prompt played 3 times

   24 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Dan supported this idea  ·  Aug 14, 2025

2. Callers phone number will show when the call is transferred to another extension

   18 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Jun 26, 2025

3. Option to change the via RingCentral label to the company's business name

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Jun 18, 2025

4. Caller ID for Multi-Site

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Jan 22, 2025

5. Easily access call blocking guide

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Dan shared this idea  ·  Jan 15, 2025

6. Ability to notify the User if the AI Notes is pause or turned off.

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Dan shared this idea  ·  Dec 26, 2024

7. Improve "Security Notice from RingCentral" Emails

   45 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Nov 13, 2024

8. Receive OTP from websites

   196 votes

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   Under Review  ·  41 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Oct 21, 2024

9. By default please turn off the missed call notification pop. Each Call Queue shows this for each member in the group.

   5 votes

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   1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Dan supported this idea  ·  Oct 1, 2024

10. Allow multiple call queue call handling methods at once

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dan supported this idea  ·  Sep 10, 2024

11. Option to Edit Call Handling and Forwarding on user template

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dan supported this idea  ·  Sep 10, 2024

12. Admins to archive all data of all users

    10 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dan supported this idea  ·  Jul 4, 2024

13. analytics retention policy

    66 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dan supported this idea  ·  Jun 13, 2024

14. Outbound calling improvement

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Dan supported this idea  ·  Apr 18, 2024

15. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Dan supported this idea  ·  Mar 14, 2024

16. Increase Retention Period for Sent Faxes

    122 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Dan supported this idea  ·  Mar 6, 2024

17. increase number of caller on call rules within the admin portal have the unlimited capacity

    1 vote

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Dan shared this idea  ·  Feb 23, 2024

18. track spikes in call volume

    3 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Dan shared this idea  ·  Dec 15, 2023

19. Ability to use an old version of Admin Portal

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Dan shared this idea  ·  Jan 23, 2024

20. Forward received images/videos via SMS to other users/numbers.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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