Settings and activity
64 results found
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34 votes
Alexander supported this idea ·
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7 votes
Alexander supported this idea ·
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5 votes
Alexander supported this idea ·
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10 votes
Alexander supported this idea ·
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4 votes
Alexander supported this idea ·
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12 votes
Alexander supported this idea ·
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36 votes
Alexander supported this idea ·
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75 votes
Alexander supported this idea ·
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6 votes
Alexander shared this idea ·
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55 votes
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2 votes
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34 votes
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11 votes
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8 votes
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716 votes
SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.
I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.
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8 votes
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5 votes
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9 votes
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7 votes
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3 votes