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  1. 34 votes

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    Alexander supported this idea  · 
  2. 7 votes

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    Alexander supported this idea  · 
  3. 5 votes

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    Alexander supported this idea  · 
  4. 10 votes

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    Alexander supported this idea  · 
  5. 4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Alexander supported this idea  · 
  6. 12 votes

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    Alexander supported this idea  · 
  7. 36 votes

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    Alexander supported this idea  · 
  8. 75 votes

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    Alexander supported this idea  · 
  9. 6 votes

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    Alexander shared this idea  · 
  10. 55 votes

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  11. 2 votes

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  12. 34 votes

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  13. 11 votes

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  14. 8 votes

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  15. 716 votes

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    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  16. 8 votes

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  17. 5 votes

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  18. 9 votes

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  19. 7 votes

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  20. 3 votes

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