Settings and activity

23 results found

1. RingCentral mobile app can be use when dialing emergency hotline

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   Mark Daniel Encina shared this idea  ·  Nov 13, 2024

2. Adding new contact then replacing existing contact without any duplicates

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   Mark Daniel Encina shared this idea  ·  Nov 6, 2024

3. Ability to delete more than 50 personal contacts each time

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Daniel Encina supported this idea  ·  Nov 6, 2024

4. Decrease Recordings retention period

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   Mark Daniel Encina shared this idea  ·  Jul 25, 2024

5. Connect an External Stereo System

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Mark Daniel Encina shared this idea  ·  May 22, 2024

6. Display modification

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   Mark Daniel Encina shared this idea  ·  Apr 15, 2024

7. BT Cloud Phone account caller GO TAPI.

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Mark Daniel Encina shared this idea  ·  Feb 9, 2023

8. Announce error message instead of busy or engaged tone when a dialed number is disconnected or unavailable

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Daniel Encina shared this idea  ·  Jul 12, 2022

9. Add to the call queue an announcement to tell callers what number they are in line and the estimated wait time.

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark Daniel Encina shared this idea  ·  Jul 1, 2022

10. Directory lisiting

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Allow customer to filter out Missed Call in the Call Logs or Analytics

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Voicemail-to-text feature can be archived

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Enable Account admin to Enable / Disable 2 Factor Authentication

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Daniel Encina supported this idea  ·  Mar 5, 2024

14. Add the ability to adjust when the timer starts for reporting a call in queue

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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15. Feature Request: Connecting Hubspot and Its Contacts to RingCentral Unified App

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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16. BT Cloud Work for Microsoft Teams

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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17. Remove Missed call tracking for a Call Queue call.

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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18. Shared Contact List with all users

    72 votes

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    10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US

19. Custom ringtones for internal calls

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Assigning-ringtones-for-incoming-calls-in-the-RingCentral-app.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=desktop_web

20. Remove missed call from queue members if answered

    207 votes

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    25 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is now live! Learn more about this feature here.