Settings and activity

25 results found

1. Improvement Proposal: Easier Call Blocking by Geographic Regions & International Calls

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Daniel supported this idea  ·  Aug 5, 2025

2. Meeting link for RC direct and BT CW

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Nov 19, 2024

3. RingCentral mobile app can be use when dialing emergency hotline

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   Mark Daniel shared this idea  ·  Nov 13, 2024

4. Adding new contact then replacing existing contact without any duplicates

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Nov 6, 2024

5. Ability to delete more than 50 personal contacts each time

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Daniel supported this idea  ·  Nov 6, 2024

6. Decrease Recordings retention period

   6 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Jul 25, 2024

7. Connect an External Stereo System

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  May 22, 2024

8. Display modification

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   0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Apr 15, 2024

9. BT Cloud Phone account caller GO TAPI.

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Mark Daniel shared this idea  ·  Feb 9, 2023

10. Announce error message instead of busy or engaged tone when a dialed number is disconnected or unavailable

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Mark Daniel shared this idea  ·  Jul 12, 2022

11. Add to the call queue an announcement to tell callers what number they are in line and the estimated wait time.

    25 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Mark Daniel shared this idea  ·  Jul 1, 2022

12. Directory lisiting

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Allow customer to filter out Missed Call in the Call Logs or Analytics

    16 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Voicemail-to-text feature can be archived

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Enable Account admin to Enable / Disable 2 Factor Authentication

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Daniel supported this idea  ·  Mar 5, 2024

16. Add the ability to adjust when the timer starts for reporting a call in queue

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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17. Contact synchronization with my CRM

    33 votes

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    New  ·  11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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18. BT Cloud Work for Microsoft Teams

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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19. Remove Missed call tracking for a Call Queue call.

    29 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. Shared Contact List with all users

    80 votes

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    13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more: https://support.ringcentral.com/article-v2/Managing-the-shared-directory-of-external-contacts-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US