← RingCentral Ideas

Settings and activity

59 results found

  1. User last login history in RingEX

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Erick supported this idea  · 

  2. exclude specific area code in local connect

    3 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  3. Add Robocall filter

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick supported this idea  · 

  4. Hide Contact Center Numbers from Being Used as Caller ID

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  5. Allow more than 10 people on a group SMS

    49 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    John Erick supported this idea  · 

  6. Generate Report based on Caller ID Number

    12 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John Erick supported this idea  · 

  7. RingCX Chats are being forwarded to Ignored message.

    2 votes
    New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  8. Super Admin should be able to access voicemail recordings using the Call log report

    10 votes
    0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
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    John Erick supported this idea  · 

  9. User greeting in RingCX Agent.

    28 votes
    Future Consideration  ·  10 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  10. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    64 votes
    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    John Erick supported this idea  · 

  11. Customer wants 2 user ext to receive fax from main fax line

    14 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    John Erick supported this idea  · 

  12. Stay on Call - Call Transfers - Toggle Feature

    17 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick supported this idea  · 

  13. RingCX -- Ability to default "Stay On Call" either on or off

    24 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick supported this idea  · 

  14. Description: We would like to request a feature enhancement that, when dialing the main number, the system will display the calling user's e

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    John Erick shared this idea  · 

  15. ringcx reporting

    5 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    John Erick shared this idea  · 

  16. RingCentral App Update Roll Out Options

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  17. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    John Erick supported this idea  · 

  18. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

    62 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    John Erick supported this idea  · 

  19. retrieve the settings if the user was deleted accidentally.

    4 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    John Erick shared this idea  · 

  20. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    John Erick supported this idea  · 
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