← RingCentral Ideas

Settings and activity

21 results found

  1. Too many clicks just to edit a contact on RingCentral App

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Joshua shared this idea  · 

  2. Call Recording. (Hold time is not being included on the recording)

    4 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joshua shared this idea  · 

  3. Allow for control of the various HID devices like Headsets and Clickshare

    10 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Joshua shared this idea  · 

  4. Option for the admin to view who disconnected the call

    28 votes
    Under Review  ·  7 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Download SMS via RC App.

    29 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Please enhance the option in join RCV via browser

    6 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  7. Color Themes in the RingCentral App for Dark Mode

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. Option to disable the bubble alert in the RingCentral Desktop App.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Option to change the way how SMS and internal messages are sorted.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  10. Option to delete all SMS and Internal Messages sent and received in the RingCentral Desktop App.

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  11. Pop up window for Internal Messaging

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Status Share can be seen under HUD and once the DND is off, it will clear the status share

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  13. Import User's First and Last Name from Microsoft 365 to RC Desktop App.

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  14. have the capability of choosing less Play announcement for IVR

    8 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  15. Call Queue Pick up on Mobile app

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  16. Change the label in RingCentral Video Meeting

    8 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  17. Play Announcement enabled on Stand alone app and web

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Outbound Automatic Voicemail Drop

    199 votes
    Future Consideration  ·  30 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Ability to turn off call quality survey for agents.

    40 votes
    8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
    Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.

  20. Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

    18 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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