Settings and activity

21 results found

1. Too many clicks just to edit a contact on RingCentral App

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joshua shared this idea  ·  Mar 10, 2023

2. Call Recording. (Hold time is not being included on the recording)

   4 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joshua shared this idea  ·  Jun 20, 2023

3. Allow for control of the various HID devices like Headsets and Clickshare

   10 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Joshua shared this idea  ·  Jan 9, 2023

4. Option for the admin to view who disconnected the call

   35 votes

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   Under Review  ·  9 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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5. Download SMS via RC App.

   34 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Please enhance the option in join RCV via browser

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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7. Color Themes in the RingCentral App for Dark Mode

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Option to disable the bubble alert in the RingCentral Desktop App.

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Option to change the way how SMS and internal messages are sorted.

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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10. Option to delete all SMS and Internal Messages sent and received in the RingCentral Desktop App.

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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11. Pop up window for Internal Messaging

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Status Share can be seen under HUD and once the DND is off, it will clear the status share

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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13. Import User's First and Last Name from Microsoft 365 to RC Desktop App.

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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14. have the capability of choosing less Play announcement for IVR

    9 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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15. Call Queue Pick up on Mobile app

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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16. Change the label in RingCentral Video Meeting

    8 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Play Announcement enabled on Stand alone app and web

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Outbound Automatic Voicemail Drop

    255 votes

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    Future Consideration  ·  45 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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19. Ability to turn off call quality survey for agents.

    40 votes

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    8 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, while there is great value in understanding the experience of our customers, we have heard the feedback, and we have greatly reduced the frequency of this particular survey on agents calls.

20. Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

    19 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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