← RingCentral Ideas

Settings and activity

21 results found

  1. Too many clicks just to edit a contact on RingCentral App

    1 vote
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joshua shared this idea  · 

  2. Call Recording. (Hold time is not being included on the recording)

    4 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Joshua shared this idea  · 

  3. Allow for control of the various HID devices like Headsets and Clickshare

    10 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Joshua shared this idea  · 

  4. Option for the admin to view who disconnected the call

    33 votes
    Under Review  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Download SMS via RC App.

    30 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Please enhance the option in join RCV via browser

    6 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  7. Color Themes in the RingCentral App for Dark Mode

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. Option to disable the bubble alert in the RingCentral Desktop App.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  9. Option to change the way how SMS and internal messages are sorted.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  10. Option to delete all SMS and Internal Messages sent and received in the RingCentral Desktop App.

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  11. Pop up window for Internal Messaging

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Status Share can be seen under HUD and once the DND is off, it will clear the status share

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  13. Import User's First and Last Name from Microsoft 365 to RC Desktop App.

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  14. have the capability of choosing less Play announcement for IVR

    9 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  15. Call Queue Pick up on Mobile app

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  16. Change the label in RingCentral Video Meeting

    8 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  17. Play Announcement enabled on Stand alone app and web

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Outbound Automatic Voicemail Drop

    205 votes
    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Ability to turn off call quality survey for agents.

    40 votes
    8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  20. Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

    19 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
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