Settings and activity
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5 votes
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2 votesNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE) · Admin →Lynce
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9 votesLynce
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3 votesLynce
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3 votesLynce
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4 votes
An error occurred while saving the comment Lynce
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2 votesLynce
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3 votes
An error occurred while saving the comment Lynce
commented
Example Output.
Lynce
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9 votesLynce
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2 votesLynce
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4 votesLynce
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7 votes0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE) · Admin →
This is already supported by the RingCentral Billing portal.
For any RingSense license, you can un-assign or re-assign it any time. Please see the attached screenshot.
You can find additional details here: https://support.ringcentral.com/article-v2/Managing-licenses-in-RingCentral-account.html?brand=RingCentral&product=RingEX&language=en_US
Lynce
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2 votesLynce
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24 votesLynce
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2 votesLynce
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2 votesLynce
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5 votesLynce
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4 votesLynce
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5 votesLynce
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An error occurred while saving the comment Lynce
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When a new agent is created, they are assigned to a specific group. Admins should have the ability to move agents to a different group if needed.
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2 votesLynce
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The ability to restrict access to Live Reports so call queue members can only view live reports for the queues they belong to, rather than having visibility across other queues.