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← RingCentral Ideas

Settings and activity

17 results found

  1. Ability to download a list of numbers with their assigned CNAM (Caller Name) information

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  2. Reporting Enhancement: Add categories for type of inbound calls to MVP queues.

    3 votes

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    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Mark Royette Tabuno supported this idea  · 

  3. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    456 votes

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    Future Consideration  ·  65 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Mark Royette Tabuno supported this idea  · 

  4. Unique ringtone for Voicemail alerts

    2 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Royette Tabuno supported this idea  · 

  5. Additional Settings for display and visibility

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  6. Save/Backup & Restore IVR Settings

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  7. Option in RC App to Restrict the App from using IOS Mobile Call Logs

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  8. Set a specific extension for Intercom

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Royette Tabuno commented  · 

    To have the option to assign a direct or specific extension on the intercom sofkey on desk phones instead of just the general intercom where it will ask to enter the extension to intercom with.

  9. Bulk Print or Download Faxes

    6 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  10. Allow Multiple Admin/User Extension to monitor a single user/agent at the same time.

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  11. Call Queue Status Visibility

    4 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  12. .MSI Version of Microsoft Teams Embedded App

    1 vote

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  13. Option to Restore Deleted users with their call history

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Mark Royette Tabuno shared this idea  · 

  14. Increase SMS storage above the current 5000 message limit.

    28 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  15. Increase Data Retention of Analytics

    11 votes

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    Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  16. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    253 votes

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    Planned  ·  87 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Mark Royette Tabuno commented  · 

    To have the option to Customize the cover page inside the application every time they send a fax instead of downloading and editing through a document file and then uploading it.

  17. SMS Messaging for Australian Users

    23 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Mark Royette Tabuno commented  · 

    SMS Feature Availability for AU Accounts