Settings and activity

136 results found

1. Allow a custom rule to change call handling between internal and external calls

   22 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Feb 11, 2025

2. Disable internal calls for some users

   11 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Nov 26, 2024

3. Better default IVR voice

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Nov 25, 2024

4. Disable Incming SMS Only

   17 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 25, 2024

5. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 21, 2024

6. Route incoming to an extension based on the caller's area code.

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 16, 2024

7. Include the announcement when the call is being recorded on call recordings

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 7, 2024

8. Turn Custom Rules on and off Via a Physical handset.

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 7, 2024

9. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 25, 2024

10. Call Trap

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 25, 2024

11. Add the ability to include Limited Extensions in Call Queue groups.

    18 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 18, 2024

12. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 18, 2024

13. choose which users/extensions will be archived

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 12, 2024

14. Ability to change line 1 and line 2 presence for Deskphones

    9 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 10, 2024

15. Enable Call Queue Pickup Members feature without requiring the "Enable me to pick up a monitored line on hold" option

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 22, 2024

16. Include Cisco ATA 191 for Multi-Devices

    11 votes

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    New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 19, 2024

17. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    122 votes

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    Planned  ·  24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 16, 2024

18. Add Yealink conference phones to assisted provisioning

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 15, 2024

19. Release notes do not contain all fixes or modifications

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 14, 2024

20. Visibility of missed calls from call queue on the RingCentral app

    50 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 13, 2024