Settings and activity

129 results found

1. Turn Custom Rules on and off Via a Physical handset.

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Oct 7, 2024

2. RingCentral app EXE installers. Option to disable update/prompt to update

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 25, 2024

3. Call Trap

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 25, 2024

4. Add the ability to include Limited Extensions in Call Queue groups.

   16 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 18, 2024

5. Allow Super Admin Users to Manage What Counts as an Abandoned Call

   46 votes

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   Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 18, 2024

6. choose which users/extensions will be archived

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 12, 2024

7. Ability to change line 1 and line 2 presence for Deskphones

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Sep 10, 2024

8. Enable Call Queue Pickup Members feature without requiring the "Enable me to pick up a monitored line on hold" option

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Aug 22, 2024

9. Include Cisco ATA 191 for Multi-Devices

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Aug 19, 2024

10. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

    93 votes

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    Planned  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 16, 2024

11. Add Yealink conference phones to assisted provisioning

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 15, 2024

12. Release notes do not contain all fixes or modifications

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 14, 2024

13. Visibility of missed calls from call queue on the RingCentral app

    48 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 13, 2024

14. caller id of the caller for transferred calls

    57 votes

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    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 8, 2024

15. Status based call handling options

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 8, 2024

16. Rate Center Changes

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 7, 2024

17. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 7, 2024

18. Enable syncing of contact/address book across all users

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    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Johnsilou supported this idea  ·  Aug 6, 2024

19. Get alert when a call queue is empty or without any online person

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 5, 2024

20. Apply key template on Presence for yealink device

    37 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Aug 1, 2024