Settings and activity

144 results found

1. Change Phone number location without changing the number

   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Aug 5, 2025

2. Ability to change the city location of a phone number

   27 votes

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   5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Aug 5, 2025

3. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

   30 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Aug 5, 2025

4. More 3rd party storage sites on Archiver beta

   14 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Aug 4, 2025

5. Recover call recordings for past 90 days

   111 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Aug 4, 2025

6. Add Website/URL Field When Adding New Contacts

   4 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Jul 11, 2025

7. Add Co-recepient

   5 votes

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   1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 27, 2025

8. Ability to have AI Receptionist enabled on UK accounts

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  May 12, 2025

9. Allow a custom rule to change call handling between internal and external calls

   22 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Johnsilou supported this idea  ·  Feb 11, 2025

10. Disable internal calls for some users

    12 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Nov 26, 2024

11. Better default IVR voice

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Nov 25, 2024

12. Disable Incming SMS Only

    21 votes

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    3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Oct 25, 2024

13. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Oct 21, 2024

14. Route incoming to an extension based on the caller's area code.

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Oct 16, 2024

15. Include the announcement when the call is being recorded on call recordings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Oct 7, 2024

16. Turn Custom Rules on and off Via a Physical handset.

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Oct 7, 2024

17. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 25, 2024

18. Call Trap

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 25, 2024

19. Add the ability to include Limited Extensions in Call Queue groups.

    19 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 18, 2024

20. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Johnsilou supported this idea  ·  Sep 18, 2024