Settings and activity

53 results found

1. Text-to-speech option for Voicemails for Call Queues

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Nov 3, 2024

2. Viewing failed fax attachments

   19 votes

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   New  ·  7 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Oct 15, 2024

3. call offers for the longest wait time

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Christine supported this idea  ·  Aug 15, 2024

4. Specific Ring tone Request for Polycom phones per IVR, Site, or Ring Group

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Edit…  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Jul 29, 2024

5. Callers phone number will show when the call is transferred to another extension

   18 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  May 6, 2024

6. Needs to have all of their fax extensions to be removed from their entire company's RC app chatroom

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Christine shared this idea  ·  Jan 9, 2023

7. To be able to Sign-out all agents in BULK

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. New RingCentral - no date stamp for text messages from the day of

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   113 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

9. Increase the time on server for Automatic Call Recording (Data Retention Policy) for 180 days

   20 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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10. Send Fax through FastFax integration

    10 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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11. block incoming caller ID

    44 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Auto reply SMS to missed calls

    137 votes

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    Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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13. Feature to remove the press 1 option on call queue calls

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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