← RingCentral Ideas

Settings and activity

52 results found

  1. Set multiple numbers in external call forwarding

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jose Espedido supported this idea  · 

  2. Super admin Role on the Account are capable of Data export / Message Data Export

    4 votes
    0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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    Jose Espedido supported this idea  · 

  3. Delete bulk messages/Conversation in Unified App

    129 votes
    Future Consideration  ·  53 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    An error occurred while saving the comment
    Jose Espedido commented  · 

    Ability to be able to delete historical messages since the Manage data retention policy will only apply to messages from the day it was set up and moving forward.

    Jose Espedido supported this idea  · 

  4. RingCX voice recording

    13 votes
    Needs More Information  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Jose Espedido supported this idea  · 

  5. Increase Welcome email validity to 14 days

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jose Espedido supported this idea  · 

  6. Call Queue Custom Rule Templates

    15 votes
    2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jose Espedido supported this idea  · 

  7. Hi, any options to listen to live local radio station on poly phones?

    5 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Jose Espedido supported this idea  · 

  8. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes
    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Jose Espedido supported this idea  · 

  9. RingCentral Scheduler to be available in Office Enterprise 2019

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    Jose Espedido shared this idea  · 

  10. RingCentral Rooms Personal Meeting ID/Static Meeting ID

    3 votes
    2 comments  ·  Events & Video » Rooms  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded

    Hello! We would like to learn more about this ask. Currently, you're able to set a custom ID for your rooms meeting with your room set as a private conference room. Are you looking to switch between meeting IDs? Thank you!

    Jose Espedido shared this idea  · 

  11. RingCentral Desktop App Answer Calls Without Microphone

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Jose Espedido shared this idea  · 

  12. Cisco 8861 should appear 2 lines under the name of the user instead of repeatedly.

    8 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Silent Install of RingCentral app. via Intunes

    19 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Call queue template (adding trusted numbers)

    9 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Activity Logs capture - RingCentral Desktop/Mobile App

    13 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Retrieve deleted conversations

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Forward received images/videos via SMS to other users/numbers.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Provide sound customization for app notifications for new voicemail messages.

    6 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Have a faster way of changing the deskphone's outbound caller ID without having to get into the web portal

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  20. Changing the Main Super Admin to another existing extension

    36 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    An error occurred while saving the comment
    Jose Espedido commented  · 

    It will be easier if there's an option to switch the main super admin on the account to another existing extension, instead of moving the information from one extension to another or moving the direct number. Since there are some important messages that need to be kept from the old extension of the user who will take the place of the main super admin since there's no option yet to move the messages or inbox from one extension to another.

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