Settings and activity

47 results found

1. Allow multiple users to respond to the main number texts

   84 votes

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   Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Aug 27, 2024

2. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

   60 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Aug 27, 2024

3. Main Company Number as SMS sender

   10 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Aug 27, 2024

4. Flipping calls from a desktop app and mobile app to a hotdesk phone

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Aug 22, 2024

5. RingCentral dial pad shortcut

   6 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Jul 25, 2024

6. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jose shared this idea  ·  Jul 12, 2024

7. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Jul 9, 2024

8. Ability to Duplicate Teams

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   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Jul 8, 2024

9. Customer wants an option in the app to only show the users as part of the Company Contacts

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Jose supported this idea  ·  Jul 3, 2024

10. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    26 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  Jul 3, 2024

11. Presence sync bidirectional visual delay

    23 votes

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    New  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  Jul 1, 2024

12. Feature Request: Super Admin Self-Service Contact Center Routing Change

    15 votes

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    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  Jun 26, 2024

13. Longer Data Retention For Analytics Portal

    19 votes

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    0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  Jun 13, 2024

14. Automatic Name Retention for Numbers Converted to Contact Center

    6 votes

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    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  May 27, 2024

15. Set multiple numbers in external call forwarding

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  May 17, 2024

16. Super admin Role on the Account are capable of Data export / Message Data Export

    3 votes

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    0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  May 9, 2024

17. Delete bulk messages/Conversation in Unified App

    101 votes

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    47 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This is on our 2025 Roadmap!

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    Jose commented  ·  May 9, 2024  ·  Edit…  ·  Delete…

    Ability to be able to delete historical messages since the Manage data retention policy will only apply to messages from the day it was set up and moving forward.

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    Jose supported this idea  ·  May 9, 2024

18. RingCX call recording

    10 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  May 8, 2024

19. option to extend the wait time to activate the account

    10 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  May 8, 2024

20. RingCX AHT Custom Formula

    5 votes

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    0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Jose supported this idea  ·  Apr 10, 2024