← RingCentral Ideas

Settings and activity

53 results found

  1. need to download chat log on rc meetings even if the meeting is not recorded

    3 votes
    Under Review  ·  1 comment  ·  Events & Video » Webinar  ·  Admin →
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  2. Allow us to change the default target of where files are downloaded in Chat.

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  3. Caution message before closing chat window prompting customer to save chat transcript

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  4. Send voice messages over chat

    49 votes
    Implemented  ·  27 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  5. Ability to enable/disable specific services (SMS/MMS/fax) on a specific number in the Admin Panel

    13 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  6. Present Disclaimer of 24 hour waiting period to enable international calling in admin portal

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. New RingCentral - no date stamp for text messages from the day of

    113 votes
    7 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  8. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Staff want a different ring tone for external calls verses internal calls.

    44 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Admin →
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  10. Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

    56 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Bulk Enable Users after Locked out by fail login attempts

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  12. Full Agent Login Time Reporting Capabilities

    36 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. Dial by Name directory by site

    28 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
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