Settings and activity

112 results found

1. Enable syncing of contact/address book across all users

   117 votes

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   25 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Aliyah Vincecruz supported this idea  ·  May 31, 2024

2. View/Access SMS of all other user extension using admin portal

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 24, 2024

3. Forward calls from Shared Line to RC app, as is already working for desktop phones

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 23, 2024

4. Add Shared Lines Functionality to the Desktop App

   2 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 23, 2024

5. Migrate Data From One Extension To Another.

   4 votes

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   0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 23, 2024

6. Use headset control buttons to answer, end, and mute phone calls

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 23, 2024

7. Voicemail Setting Permission for custom role

   35 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 16, 2024

8. Improved Bluetooth headset compatibility

   6 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 14, 2024

9. custom role for a user to access a specific site only

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  May 13, 2024

10. Programmatic access to alter/access/edit virtual background

    3 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  May 13, 2024

11. Allow admin management of virtual background feature for meetings

    34 votes

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    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  May 13, 2024

12. Set the default virtual background for all users in an organization

    22 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  May 13, 2024

13. Allow for control of the various HID devices like Headsets and Clickshare

    10 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  May 10, 2024

14. Increase Welcome email validity to 14 days

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  May 8, 2024

15. Tracking or Logs for SMS Messages

    4 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  May 8, 2024

16. Customize data retention

    30 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Apr 29, 2024

17. Dial 211 or 311 on the App or the Phone

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Apr 26, 2024

18. Option to Automatically place call queue members to available status

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Apr 25, 2024

19. Admin Portal: "Automatic" or "Manual" desktop app update push for new releases

    3 votes

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    0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Apr 25, 2024

20. Internal paging not putting calls on receiving phones on hold

    3 votes

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    0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Apr 18, 2024