Settings and activity

118 results found

1. Tracking or Logs for SMS Messages

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  May 8, 2024

2. Customize data retention

   33 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 29, 2024

3. Dial 211 or 311 on the App or the Phone

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 26, 2024

4. Option to Automatically place call queue members to available status

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 25, 2024

5. Admin Portal: "Automatic" or "Manual" desktop app update push for new releases

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   0 comments  ·  Contact Center & RingCX » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 25, 2024

6. Ability to no place the call on hold when paging

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 18, 2024

7. Allow customization for ACR announcement per user extension

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 10, 2024

8. Request additional Call Recording Announcements

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2024

9. Add Presence Feature for Common Area Phones

   4 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 8, 2024

10. Allow comma symbol to be used as pauses for contact numbers when importing contacts via .csv file

    3 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Apr 5, 2024

11. SMS usage of main RC number to be available for all users

    24 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Apr 1, 2024

12. Separate Outbound Calling Announcement

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Apr 1, 2024

13. SIP Deskphone for Elevator/Door System

    12 votes

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    2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 27, 2024

14. Call forwarding - Differentiate external/internal calls for forwarding

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 20, 2024

15. Add a KPI on Analytics to have a Disconnect Initiator

    5 votes

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    Under Review  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 12, 2024

16. whitelist inbound calls

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024

17. Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

    16 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024

18. Shared SMS were multiple users can receive and send SMS on specific number

    694 votes

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    142 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

    Aliyah supported this idea  ·  Mar 7, 2024

19. Allow all extensions to send SMS from main Company extension

    98 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 7, 2024

20. Increase Retention Period for Sent Faxes

    62 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 6, 2024