Settings and activity

154 results found

1. International calls report

   27 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Sep 3, 2024

2. Grant users the ability to change call forwarding and availability states on behalf of other users

   32 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 30, 2024

3. Forwarding Main Company Number Calls Directly To An External Number

   40 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 30, 2024

4. Include the ability to sort contacts alphabetically in the RingCentral app HUD

   29 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 29, 2024

5. Identifier on the deskphone if it's registered on a different account/location

   9 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 22, 2024

6. Download and back up your data automatically

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 21, 2024

7. Ability to set fax recipient like in a custom rule

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 20, 2024

8. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

   659 votes

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   Future Consideration  ·  104 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 6, 2024

9. Call Data Report Improvement

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Aug 1, 2024

10. Paging Group Device to Receive Page increase to 65 Devices

    41 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 24, 2024

11. Ability to have more than 25 devices in a paging only group

    42 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 24, 2024

12. Spanish Support for RingSense Transcription and Translation (to English)

    34 votes

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    8 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    See the Language dropdown in the Organization tab in Admin Settings.

    Aliyah supported this idea  ·  Jul 18, 2024

13. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 12, 2024

14. ability to turn off incoming fax

    12 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jul 12, 2024

15. New RingCentral - no date stamp for text messages from the day of

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    113 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

    Aliyah supported this idea  ·  Jun 27, 2024

16. Disable internal calls for some users

    11 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 27, 2024

17. m trying to backup my chat from ringcentral application,the file which I'm getting in json format.so i can't read those chats in json fo...

    5 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 19, 2024

18. Messaging data export in a more legible format

    31 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 19, 2024

19. Allow the ability to view messages when deleted

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 19, 2024

20. Retrieve deleted conversations

    40 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 19, 2024