Settings and activity

88 results found

1. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

   64 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

2. SMS Outbound Caller ID Change

   73 votes

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   4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

3. Share SMS Template across all users in the account

   41 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

4. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   44 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

   Matt supported this idea  ·  Jul 23, 2024

5. SMS usage of main RC number to be available for all users

   61 votes

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   Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

6. Group text for incoming SMS to main number

   53 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

7. Allow all extensions to send SMS from main Company extension

   208 votes

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   Under Review  ·  51 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

8. Add user while on a RCV

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  Feb 2, 2021

9. RingCentral Outlook plugin for Mac

   4 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  Dec 30, 2021

10. Include site info in HUD

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  May 19, 2023

11. Deskphone pairing play voicemail

    24 votes

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    Future Consideration  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Dec 4, 2023

12. Configure phone buttons for items other than Presence

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Add Soft Key for Paging Devices and Overhead paging

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Option to keep RingCentral phone call window open when answering from a paired deskphone

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Make Call Pickup Groups available in the HUD when Deskphone Pairing is on

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Add support for Yealink T54W with Deskphone Pairing

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Custom Emojis

    63 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Save Custom Status for Quick Access

    13 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    The app now remembers you last 6 statuses!

19. Customize Default Statuses for RingCentral Desktop/Phone App for Company wide

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Edit option for custom status

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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