Settings and activity

87 results found

1. Administrator be able to see all users text messages

   57 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

2. New RingCentral - no date stamp for text messages from the day of

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   114 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

   Matt supported this idea  ·  Jul 23, 2024

3. I have 5 users with all diffrent phone numbers. Why can't they all send text messages from the main phone number? th

   65 votes

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   3 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

4. SMS Outbound Caller ID Change

   83 votes

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   9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

5. Share SMS Template across all users in the account

   42 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

6. TEXT MESSAGE SMS NUMBER WE SENT FROM

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   46 votes

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   6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

   Hi everyone, we hear you, we know this was impacted in the latest update. This is being researched now to confirm when a fix can be implemented. 

   Matt supported this idea  ·  Jul 23, 2024

7. SMS usage of main RC number to be available for all users

   73 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Matt supported this idea  ·  Jul 23, 2024

8. Add user while on a RCV

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  Feb 2, 2021

9. RingCentral Outlook plugin for Mac

   4 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Matt shared this idea  ·  Dec 30, 2021

10. Include site info in HUD

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  May 19, 2023

11. Deskphone pairing play voicemail

    27 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Matt shared this idea  ·  Dec 4, 2023

12. Configure phone buttons for items other than Presence

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Add Soft Key for Paging Devices and Overhead paging

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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14. Option to keep RingCentral phone call window open when answering from a paired deskphone

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Make Call Pickup Groups available in the HUD when Deskphone Pairing is on

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. Add support for Yealink T54W with Deskphone Pairing

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Custom Emojis

    76 votes

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    Under Review  ·  28 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Save Custom Status for Quick Access

    13 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    The app now remembers you last 6 statuses!

19. Customize Default Statuses for RingCentral Desktop/Phone App for Company wide

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. Edit option for custom status

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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