Settings and activity

108 results found

1. Allow to answer incoming call from other user using RingCentral App

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Apr 7, 2025

2. Hide SFTP credentials in the RingCX Recording Delivery

   7 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Feb 14, 2025

3. live transfer/warm transfer from a merged call

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Dec 27, 2024

4. Ability to download phone numbers in number inventory

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Dec 20, 2024

5. SAREVILE M99+ Headset Compatibility with RingCentral App

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn shared this idea  ·  Nov 14, 2024

6. call offers for the longest wait time

   218 votes

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   Under Review  ·  13 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Nov 13, 2024

7. Add Polycom VVX 600 as supported device for Hot Desking

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Oct 23, 2024

8. CNAM Update

   8 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Sep 30, 2024

9. Extract SMS

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jonalyn supported this idea  ·  Sep 27, 2024

10. creating or editing tab names under contacts

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Sep 23, 2024

11. Supervisor Activity report

    5 votes

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    New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Sep 17, 2024

12. Disable Call recording announcement

    62 votes

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    New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 31, 2024

13. Robocall Reporting

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 18, 2024

14. Add robocall blocking to user templates

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 17, 2024

15. enhancement on the robocall mitigation feature

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 17, 2024

16. To have an option to Play an Announcement if calls are not answered on Limited Extensions

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 17, 2024

17. Audit Trail Scheduled Reporting

    11 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Jonalyn shared this idea  ·  Jul 15, 2024

18. Update the locked user access email being sent to Super Admin

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    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 10, 2024

19. Call Queue Status Unavailable while 'In a meeting'

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 9, 2024

20. Export all the limited extensions from the Admin portal to the Standard address book (Contact Center).

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jonalyn supported this idea  ·  Jul 9, 2024