Settings and activity

246 results found

1. Allow Custom Rule templates to be applied at the Site/IVR side.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Nov 26, 2024

2. Disable internal calls for some users

   12 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Nov 26, 2024

3. Assign 2 desk phones with 1 line

   41 votes

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   New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Nov 20, 2024

4. Separate Outbound Calling Announcement

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Nov 8, 2024

5. Enable AI transcription on Desk phone

   290 votes

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   Planned  ·  82 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Nov 7, 2024

6. Add A Historical Logs for Phone Provisioning in the Admin Portal

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 30, 2024

7. Caller ID number change to another user's extension phone number

   14 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 27, 2024

8. a way to see calls ignored by agents

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 26, 2024

9. Sending an announcement to a group by using a desk phone button, soft key or and/or a click on the app.

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Oct 21, 2024

10. Synchronization of External Shared Contacts in RingCentral Mobile App

    9 votes

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    0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 21, 2024

11. Sync Desktop Contacts with Cell Phone App Contacts

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 21, 2024

12. Route incoming to an extension based on the caller's area code.

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 16, 2024

13. Show Caller number when specific extension will transfer the call to another extension

    49 votes

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    Under Review  ·  10 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 14, 2024

14. Include the announcement when the call is being recorded on call recordings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca Serrano shared this idea  ·  Oct 7, 2024

15. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    342 votes

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    Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 6, 2024

16. Performance report for more accurate total number of calls

    10 votes

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    New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 1, 2024

17. IVR Invalid Key Press

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 27, 2024

18. Increase contact maximum capacity

    19 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 27, 2024

19. Allow More Than 10,000 Contacts

    74 votes

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    Under Review  ·  12 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 26, 2024

20. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 25, 2024