Settings and activity

226 results found

1. AI/NLU for Voice Bots (IVR)

   12 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 29, 2024

2. Integrated Company Directory Should Be Automatically Synced with Deskphones's Directory

   10 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 29, 2024

3. Outbound Caller ID Name on Call Queue

   23 votes

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   New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 22, 2024

4. RC Fax account forwarding to external fax number

   32 votes

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   2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 21, 2024

5. Ability to turn off the voicemail feature for the whole account

   6 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 19, 2024

6. Include Cisco ATA 191 for Multi-Devices

   11 votes

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   New  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 19, 2024

7. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   130 votes

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   Planned  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 16, 2024

8. Archiver for Performance reports and increase data retention to more than 6 months

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 15, 2024

9. Export message data in a readable format like a conversation in the app

   36 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Aug 13, 2024

10. Visibility of missed calls from call queue on the RingCentral app

    55 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 13, 2024

11. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 7, 2024

12. Independent login/logout for desk phone and RC app for call queue members.

    6 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 7, 2024

13. HUD List Vertical Format vs Horizontal Format option

    48 votes

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    New  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 2, 2024

14. Apply key template on Presence for yealink device

    39 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 1, 2024

15. Show Toll-free minute usage in Service Web

    66 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Aug 1, 2024

16. Allow for custom Caller ID rules to be imported via csv or CRM Integration (example Salesforce).

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Jul 30, 2024

17. Bulk Update Voicemail Pin

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Jul 29, 2024

18. Increase Retention Period for Sent Faxes

    131 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Jul 23, 2024

19. Ability to download or view SMS transcripts

    50 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Jul 18, 2024

20. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Jul 18, 2024