Settings and activity

252 results found

1. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

   343 votes

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   Planned  ·  105 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 6, 2024

2. Performance report for more accurate total number of calls

   10 votes

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   New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Oct 1, 2024

3. IVR Invalid Key Press

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 27, 2024

4. Increase contact maximum capacity

   20 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 27, 2024

5. Allow More Than 10,000 Contacts

   74 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 26, 2024

6. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 25, 2024

7. Call Trap

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 25, 2024

8. Increase Data Retention for Automatic Call recording (Data Retention Policy)

   171 votes

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   Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca supported this idea  ·  Sep 20, 2024

9. Increase Data Retention of Analytics

   115 votes

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   15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

   Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

   
   

   In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

   
   

   Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

   
   

   Bianca supported this idea  ·  Sep 20, 2024

10. Call Forwarding Visibility in Call Logs (External number)

    7 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 19, 2024

11. Retrieve Call Recording

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 18, 2024

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 18, 2024

13. Add the ability to include Limited Extensions in Call Queue groups.

    22 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 18, 2024

14. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    48 votes

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    Implemented  ·  9 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 18, 2024

15. Call Queue ring simultaneously the overflow into another call queue simultaneously

    19 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 16, 2024

16. Simultaneous protocol to be added in call queue overflow

    7 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 16, 2024

17. choose which users/extensions will be archived

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 12, 2024

18. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 10, 2024

19. Ability to change line 1 and line 2 presence for Deskphones

    10 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 10, 2024

20. Delete bulk messages/Conversation in Unified App

    155 votes

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    Future Consideration  ·  60 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Bianca supported this idea  ·  Sep 10, 2024