Settings and activity

88 results found

1. Incoming faxes identified as Robocalls

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Veronica shared this idea  ·  Mar 14, 2022

2. When a user locks their computer, the customer would like DND to be automatically activated.

   3 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Veronica shared this idea  ·  Oct 17, 2022

3. Resize Call Window

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Veronica shared this idea  ·  Nov 2, 2022

4. Color Themes in the RingCentral App for Dark Mode

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Veronica shared this idea  ·  Dec 23, 2022

5. Ability to change the city location of a phone number

   23 votes

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   5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Open Analytics to own company google spreadysheet after downloading the call logs.

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   0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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7. Add an attachment (files, images, etc.) using HVSMS

   7 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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8. Ability to share a specific voicemail to other user's mailbox

   5 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Mute incoming call notifications while currently on a call for Mobile App

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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10. Show the original inbound display information in call queue overflow

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Assign CNAM to individual users direct numbers via Admin Portal

    49 votes

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    5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

    Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.

12. Create threads from messages

    147 votes

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    14 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is available across all RingCentral accounts as of 3/4/2025, please ensure you are on the latest version of the app. Thank you!

13. Disable Auto Answer For Intercom

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. send automated sms link from IVR key presses

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Intercom feature for PBX federated accounts

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. See call history of users we monitor via the RingCentral app

    16 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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17. Ability to have SMS/Fax recepient in IVR extension

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Extract SMS

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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19. RC App Faxing - need ability to add info in To, Company and Phone fields

    10 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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20. To add more recipient on SMS notification when voicemail messages are received.

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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