Settings and activity

18 results found

1. Automatic Recording on RCV

   44 votes

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   Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Ethan Jensen supported this idea  ·  Jul 18, 2024

2. Automatic RingCentral Video Transcription and Recording

   4 votes

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   Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Ethan Jensen supported this idea  ·  Jul 18, 2024

3. Tie calls to chat / teams.

   2 votes

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   0 comments  ·  RingSense & AI » RingSense AI for RingEX  ·  Delete…  ·  Admin →
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   Ethan Jensen shared this idea  ·  Apr 7, 2024

4. French Canadian language support

   26 votes

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   1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

   See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html

   Ethan Jensen supported this idea  ·  Apr 7, 2024

5. Suggest calls to a deal

   2 votes

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   1 comment  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Ethan Jensen commented  ·  Apr 7, 2024  ·  Edit…  ·  Delete…

   Maybe an AI model could be used and improved based upon which deals get added or removed manually to deals. To automate it even more down the road.

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   Ethan Jensen shared this idea  ·  Apr 7, 2024

6. Search Calls in a Deal

   2 votes

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   1 comment  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Ethan Jensen commented  ·  Apr 7, 2024  ·  Edit…  ·  Delete…

   Once that's in place you could also click on a customer objection, topic discussed, win / loss factor, questions, etc from the other page and be taken to the calls for this deal with those as search criteria.

   This would drive more understanding and action from the insights.

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   Ethan Jensen shared this idea  ·  Apr 7, 2024

7. Quick Edit Calls

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   2 votes

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   0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Ethan Jensen shared this idea  ·  Apr 7, 2024

8. RingSense: Payment/Plan Option to extend 1yr Call Retention

   29 votes

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   Under Review  ·  2 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Ethan Jensen supported this idea  ·  Apr 7, 2024

9. Ability to filter calls that do not match a specific tracker

   8 votes

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   Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Ethan Jensen supported this idea  ·  Apr 7, 2024

10. Ability for managers to select which user scorecard is for

    9 votes

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    Future Consideration  ·  1 comment  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Ethan Jensen supported this idea  ·  Apr 7, 2024

11. Allow newly added trackers to be run against pre-existing recorded calls

    19 votes

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    Under Review  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Ethan Jensen supported this idea  ·  Apr 7, 2024

12. Add a "feature request" and "report an issue" button in RingSense

    9 votes

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    Implemented  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Ethan Jensen supported this idea  ·  Apr 7, 2024

13. RingSense Sentiment Playback Tracking/Pinpoint

    14 votes

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Ethan Jensen supported this idea  ·  Apr 7, 2024

14. RingSense: Customizable Powerskill Benchmarks

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    15 votes

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    0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Ethan Jensen supported this idea  ·  Apr 7, 2024

15. RingSense: Anonymize some of the call/meetings recorded to be shared as a training

    10 votes

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    1 comment  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Ethan Jensen supported this idea  ·  Apr 7, 2024

16. Automatically share meeting recording with all participants invited

    6 votes

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    Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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17. Create threads from messages

    121 votes

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    6 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Early access for qualifying accounts is available! Reach out to your account manager to learn more and get early access to message replies. Thanks!

18. Messaging: Subfolders

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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