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101 results found
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32 votes
Elijah Caridad
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9 votesElijah Caridad
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6 votesElijah Caridad
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16 votesElijah Caridad
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2 votesElijah Caridad
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6 votesElijah Caridad
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3 votesElijah Caridad
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110 votesElijah Caridad
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122 votesElijah Caridad
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2 votesElijah Caridad
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27 votes
An error occurred while saving the comment Elijah Caridad
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The customer would like to increase the timeout duration up to 15 minutes
Elijah Caridad
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4 votesElijah Caridad
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17 votesElijah Caridad
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11 votesElijah Caridad
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1 voteElijah Caridad
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2 votesElijah Caridad
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38 votes
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74 votes
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1,445 votesElijah Caridad
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286 votes
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
We request separate call logs for each call instance. For example, when a call is answered by the operator and then transferred to a different extension, the current call log displays the total duration of the call from the operator to the transferred extension.
We desire a separate call log that shows the duration for when the call was answered by the operator and when it was transferred to an extension.