Settings and activity

54 results found

1. Pause/Mute Recording Option for Internal Calls

   35 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Jul 25, 2023

2. Force Log-out due to Inactivity

   26 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jessa commented  ·  Aug 23, 2023  ·  Edit…  ·  Delete…

   Current Behavior: For security reasons, the user will be forced log-out due to inactivity for 14 days.Desired Behavior: Customer to have the option to manage application behavior, an option to set a longer time before users be forced logged-out from the mobile app

   Save Submitting...

3. Call Log synchronization between Desktop App and Deskphone Unify CP600

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Sep 20, 2023

4. Update the list of local mobile numbers included in the Domestic rates

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Jul 5, 2023

5. Add Download option in the queue call details page of Business Analytics

   4 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Jessa shared this idea  ·  Nov 14, 2023

6. Feature Request - Automated Custom Rules for Annual Announcements

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Enable SMS for UK numbers

   127 votes

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   37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Exciting news! This is planned for Q3 2026. More details to come.

8. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

   12 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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9. Recover call recordings for past 90 days

   117 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Share host Audio in RC Video in Desktop App

    189 votes

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    13 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  Harish Narayan responded

    Anyone presenting — not just the host — can include system audio so participants hear shared video and audio clearly. This is supported when presenting from the desktop app on both Windows and macOS, with macOS support our most recent addition. See Sharing your screen with audio.

    
    

11. UK Mobile Numbers as a Substitute Caller ID

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Add Remote Control feature to RC Desktop App - Video

    194 votes

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    74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  Harish Narayan responded

    Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app.

    See Requesting and approving remote desktop control.

13. Allow option to record inbound calls but not internal calls (extension to extension)

    80 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Ability to Limit the RingCentral App to connect to our Public IP

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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