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Settings and activity

16 results found

  1. Enable searching within any part of the field when searching for delegated lines. Currently, it only searches based on the first word

    26 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Jeff supported this idea  · 

  2. Attribute Mapping | Active Directory

    31 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    Jeff supported this idea  · 

  3. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

    33 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Jeff supported this idea  · 

  4. Allow multiple supervisors to monitor a call simultaneously

    67 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  5. Extend Co-Recipents RCApp functionality to fax

    34 votes

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    2 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  6. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Jeff shared this idea  · 

  7. Ability to support multiple instances of a CRM/CRMs for one customer

    16 votes

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    Planned  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Conversation Expert (ACE)  ·  Admin →
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  8. Allow dialing 811 numbers in the US and Canada

    35 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  9. International calls report

    27 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    36 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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  11. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. Map Custom Fields with Active Directory Integration

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  13. Forced account codes for outbound dialing

    35 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  14. Ability to disable "unmute with spacebar" in RCV meetings

    43 votes

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    Planned  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  15. Allow Softphone to be after a desk phone is user's Ring Group

    23 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Sharepoint integration within RC App

    26 votes

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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