Settings and activity

16 results found

1. Enable searching within any part of the field when searching for delegated lines. Currently, it only searches based on the first word

   28 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Nov 19, 2025

2. Attribute Mapping | Active Directory

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   31 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Jun 12, 2024

3. Certify Poly Rove (New Dect Cordless Offering) for Retail and others ASAP

   34 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Apr 5, 2024

4. Allow multiple supervisors to monitor a call simultaneously

   73 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Apr 5, 2024

5. Extend Co-Recipents RCApp functionality to fax

   39 votes

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   2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jeff supported this idea  ·  Apr 2, 2024

6. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jeff shared this idea  ·  Jul 24, 2020

7. Ability to support multiple instances of a CRM/CRMs for one customer

   16 votes

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   Planned  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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8. Allow dialing 811 numbers in the US and Canada

   36 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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9. International calls report

   29 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Provide Cradle to Grave reporting for calls that traverse RCCC and RC MVP

    37 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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11. Create a number type like CCRN for customer numbers needing TAS Bypass (aka CCAN)

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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12. Map Custom Fields with Active Directory Integration

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Forced account codes for outbound dialing

    35 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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14. Ability to disable "unmute with spacebar" in RCV meetings

    43 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    This isn't on our near-term roadmap, but we're tracking it as potential future work. We'll update this thread if that changes.

15. Allow Softphone to be after a desk phone is user's Ring Group

    23 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Sharepoint integration within RC App

    27 votes

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    Future Consideration  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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