Settings and activity

141 results found

1. RingCentral Sync with Salesforce Contacts

   35 votes

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   Under Review  ·  7 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 18, 2025

2. Pause/Mute Recording Option for Internal Calls

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 17, 2025

3. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

   22 votes

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   New  ·  5 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 2, 2025

4. customized the ringtone on the apps for specific caller

   6 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 7, 2025

5. Different Ringtones for Extensions and Numbers

   28 votes

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   Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 7, 2025

6. Multiple Ringtones for internal/external calls

   20 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 7, 2025

7. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   64 votes

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   New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 24, 2025

8. SSO Report for users Enabled / Disabled

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 20, 2025

9. Enable the downloading of incoming and outgoing of fax report feature.

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Oct 16, 2025

10. Utilize Rc numbers for whats app business

    26 votes

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    12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 10, 2025

11. Toll free to Digital Line

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 29, 2025

12. Allow RingCentral direct number to receive 2FA access code

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 22, 2025

13. TCR/SMS Campaign Registration | Email Domain

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 5, 2025

14. Attach sent fax to transmission results

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 5, 2025

15. Enable AI transcription on Desk phone

    269 votes

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    Planned  ·  74 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 3, 2025

16. Call Routing Map Diagram

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 29, 2025

17. AI notes recovery

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 28, 2025

18. Allow customer to filter out Missed Call in the Call Logs or Analytics

    17 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 28, 2025

19. Separate Filter in Performance Report for Internal outbound call and External outbound calls

    11 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 27, 2025

20. Call queue member forwarding

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Aug 22, 2025