Settings and activity

153 results found

1. IVR Menu option If caller enters no action after the prompt played 3 times

   42 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Mar 13, 2026

2. Ability to Route the Call Back to User Ext Voicemail from IVR Menu

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Mar 10, 2026

3. The ability to schedule DND

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 12, 2026

4. Multiple extension will receive the message once they send a text message on the main company number

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 5, 2026

5. Customizable Waiting Room in RingCentral Video

   9 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 4, 2026

6. Video presentation while waiting for meeting approval

   2 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Feb 4, 2026

7. Option to add External Number into the Call Queues (Group) as Primary Members

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 28, 2026

8. Report for the missed calls that were already called back

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 23, 2026

9. Need SMS 2 Factor Authentication Capabilities

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 22, 2026

10. Ability to identify if the SPAM caller is our client or a spammer

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 20, 2026

11. Forward SMS to External Phone Number

    19 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jan 19, 2026

12. Roles & Permissions that allow access to call recordings for a specific extension only.

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 29, 2025

13. Allow more than 10 people on a group SMS

    71 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 23, 2025

14. Assign 2 desk phones with 1 line

    41 votes

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    New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 22, 2025

15. RingCentral Sync with Salesforce Contacts

    36 votes

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    Under Review  ·  7 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 18, 2025

16. Pause/Mute Recording Option for Internal Calls

    35 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 17, 2025

17. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

    22 votes

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    New  ·  5 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 2, 2025

18. customized the ringtone on the apps for specific caller

    6 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 7, 2025

19. Different Ringtones for Extensions and Numbers

    28 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 7, 2025

20. Multiple Ringtones for internal/external calls

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 7, 2025