Settings and activity

110 results found

1. Enable AI transcription on Desk phone

   196 votes

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   Planned  ·  56 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 3, 2025

2. Call Routing Map Diagram

   2 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 29, 2025

3. AI notes recovery

   4 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 28, 2025

4. Allow customer to filter out Missed Call in the Call Logs or Analytics

   15 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 28, 2025

5. Separate Filter in Performance Report for Internal outbound call and External outbound calls

   8 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 27, 2025

6. Call queue member forwarding

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 22, 2025

7. Include contents of SMS/MMS on the Logs

   133 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 20, 2025

8. Emergency External number

   2 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 13, 2025

9. Download Teams messages, including all reactions, images, files, and other documents shared within those messages.

   2 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Lizzie shared this idea  ·  Aug 13, 2025

10. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    57 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 30, 2025

11. Block all External Incoming Calls

    12 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 7, 2025

12. 2 factor authentication whatsapp

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    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 2, 2025

13. Receiving OTP from the bank using the RingCentral Number

    63 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 27, 2025

14. Main number will received a call and voicemail without using the direct extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 17, 2025

15. Mass calling

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 16, 2025

16. Multiple extension will receive the message once they send a text message on the main company number

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 4, 2025

17. Allow multiple people to call monitor at the same time

    67 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 2, 2025

18. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    28 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 27, 2025

19. Emergency Setup for Outages

    17 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 19, 2025

20. Improve AI Transcription

    23 votes

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    New  ·  3 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 19, 2025