Settings and activity

162 results found

1. Add Custom Roles to Standard Subscription Tier

   3 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 1, 2026

2. Click to call in Microsoft Edge

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 1, 2026

3. Customizable (Keyboard Shortcut) Hotkeys on RingCentral Desktop App

   6 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 26, 2026

4. Pause Automatic Call Recording

   41 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 25, 2026

5. Show Limited Extensions in Contacts

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

6. Allow me to pull a list of all extensions for a site, including users, limited extensions, paging groups, call queues, IVRs, etc

   11 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

7. Use Company Fax as Caller ID even assigned to user extension directly

   21 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

8. CallerID Name in UK

   31 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

9. Limited Extensions in Park Groups

   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jul 29, 2026

10. Admin Control over AI Assistant Feature Access

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 17, 2026

11. Disable Call Waiting tone on soft phone

    58 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 29, 2026

12. Enable SMS for UK numbers

    125 votes

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    37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Exciting news! This is planned for Q3 2026. More details to come.

    Lizzie supported this idea  ·  Jun 23, 2026

13. Ability to **respond** to short code SMS messages.

    193 votes

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    Under Review  ·  36 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 22, 2026

14. Change the language displayed in the Admin Portal for a specific call queue without affecting other portal settings.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Jun 18, 2026

15. Itemized Billing for User Extensions' Usage

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 4, 2026

16. SMS reports for individual users total SMS sent inbound and outbound

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 4, 2026

17. Increase Retention Period for Sent Faxes

    161 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 2, 2026

18. Main line number as shared line

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 18, 2026

19. RingCentral Analytics - Adoption and Usage to show both Private and Public teams in the listing.

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 8, 2026

20. Report on users time in queue

    16 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 8, 2026