Settings and activity

163 results found

1. Filter receive SMS/ MMS to automatically block unwanted messages.

   10 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Nov 5, 2026

2. Add Custom Roles to Standard Subscription Tier

   3 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 1, 2026

3. Click to call in Microsoft Edge

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Sep 1, 2026

4. Customizable (Keyboard Shortcut) Hotkeys on RingCentral Desktop App

   6 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 26, 2026

5. Pause Automatic Call Recording

   41 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 25, 2026

6. Show Limited Extensions in Contacts

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

7. Allow me to pull a list of all extensions for a site, including users, limited extensions, paging groups, call queues, IVRs, etc

   11 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

8. Use Company Fax as Caller ID even assigned to user extension directly

   21 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

9. CallerID Name in UK

   32 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Aug 5, 2026

10. Limited Extensions in Park Groups

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 29, 2026

11. Admin Control over AI Assistant Feature Access

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jul 17, 2026

12. Disable Call Waiting tone on soft phone

    58 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 29, 2026

13. Enable SMS for UK numbers

    127 votes

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    37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminMarijn (Product Management Director, RingCentral) responded

    UK Mobile numbers are now available for use with SMS services.

    Lizzie supported this idea  ·  Jun 23, 2026

14. Ability to **respond** to short code SMS messages.

    198 votes

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    Under Review  ·  37 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 22, 2026

15. Change the language displayed in the Admin Portal for a specific call queue without affecting other portal settings.

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Jun 18, 2026

16. Itemized Billing for User Extensions' Usage

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 4, 2026

17. SMS reports for individual users total SMS sent inbound and outbound

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 4, 2026

18. Increase Retention Period for Sent Faxes

    163 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Jun 2, 2026

19. Main line number as shared line

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 18, 2026

20. RingCentral Analytics - Adoption and Usage to show both Private and Public teams in the listing.

    2 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 8, 2026