← RingCentral Ideas

Settings and activity

90 results found

  1. Enforce SSO to Some Users only

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  2. Enable AI transcription on Desk phone

    130 votes
    Planned  ·  36 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  3. CNAM feature for Canada

    89 votes
    Under Review  ·  20 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  4. Assign Call Delegation Assistants or Delegates on a user extension that is part of the call queue

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie shared this idea  · 

  5. Disable Incming SMS Only

    8 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  6. SMS Inbound/Outbound Reports

    4 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  7. Increase contact maximum capacity

    11 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  8. Remove Guest User in RC app/Admin Portal

    29 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  9. Remove Missed call tracking for a Call Queue call.

    27 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  10. Access Analytics Reports and Call Queue Admin without changing the role and permission

    7 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  11. Internal call recording per user disable feature for automatic call recording

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  12. Super admin Role on the Account are capable of Data export / Message Data Export

    4 votes
    0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  13. Stop others from spoofing our number

    26 votes
    Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  14. Automatic forwarding of calls to external number if there's an outage

    11 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  15. Performance report for 12 months (YTD)

    18 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  16. Option to download reports for all users call forwarding settings

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  17. Customized ringtone for Desk phone

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  18. Desk Phone and Desktop application Sync

    94 votes
    Planned  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  19. Sync contacts from portal to deskphones

    52 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 

  20. adjust how AI notes summarize calls

    10 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Lizzie supported this idea  · 
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