Settings and activity

130 results found

1. Option to add External Number into the Call Queues (Group) as Primary Members

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 28, 2026

2. Report for the missed calls that were already called back

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 23, 2026

3. Need SMS 2 Factor Authentication Capabilities

   24 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 22, 2026

4. Ability to identify if the SPAM caller is our client or a spammer

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 20, 2026

5. Forward SMS to External Phone Number

   16 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jan 19, 2026

6. Roles & Permissions that allow access to call recordings for a specific extension only.

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 29, 2025

7. Allow more than 10 people on a group SMS

   61 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 23, 2025

8. Assign 2 desk phones with 1 line

   37 votes

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   New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 22, 2025

9. RingCentral Sync with Salesforce Contacts

   35 votes

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   Under Review  ·  7 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Dec 18, 2025

10. Pause/Mute Recording Option for Internal Calls

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 17, 2025

11. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

    20 votes

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    New  ·  4 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Dec 2, 2025

12. customized the ringtone on the apps for specific caller

    6 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 7, 2025

13. Different Ringtones for Extensions and Numbers

    27 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 7, 2025

14. Multiple Ringtones for internal/external calls

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Nov 7, 2025

15. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    56 votes

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    New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 24, 2025

16. SSO Report for users Enabled / Disabled

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 20, 2025

17. Enable the downloading of incoming and outgoing of fax report feature.

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 16, 2025

18. Utilize Rc numbers for whats app business

    26 votes

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    12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Oct 10, 2025

19. Toll free to Digital Line

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 29, 2025

20. Allow RingCentral direct number to receive 2FA access code

    14 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Sep 22, 2025