← RingCentral Ideas

Settings and activity

25 results found

  1. Received Fax

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Emmanuelle shared this idea  · 

  2. Cisco End of life

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Emmanuelle shared this idea  · 

  3. Backup and Restore Point for Admin Portal setup data.

    19 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    RingCentral maintains multiple data sites and nodes to ensure core user and account data can be preserved in the unlikely event of a site disruption. While customer-initiated backup of all settings and configurations is not presently offered, there are policies and procedures in place to assist customers who may encounter a significant data loss. Any customer who experiences such an event should engage RingCentral immediately.

  4. Add Breakout Rooms for Webinar

    5 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  5. Shared SMS were multiple users can receive and send SMS on specific number

    768 votes
    161 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. Unable to receive groups SMS for T-mobile numbers

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. download call recording with the name or number of the caller

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. When receiving multiple calls on desk phone, have it ring/beep with audio

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  9. Scan to fax needs to be able to use the document feeder

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  10. Call Log Sync from RingCentral Mobile App to Salesforce

    14 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Ring external number when call comes into the queue

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Edit and Change dialing timeout on polycom phones.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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  13. Increase the character limit of email addresses that receive faxes, texts, and voicemails

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Text from the same main user number

    375 votes
    65 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Updated 9/8/23: This has been moved to Q1 2024Hi everyone, this is planned as a two parter: coming in December 2022, users will be able to select which number their outbound texts are sent through in settings. Coming later in 2023, users will be able to select their outbound number in the separate messaging window (not just in settings). This only addresses outbound caller ID. If you would like to see a more shared inbox group texting option, please vote for these ideas: Add a text message queue similar to the call queueTexts should go to multiple users

  15. Better options for access to queue mailboxes when HIPAA restrictions are enabled

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Ability to subscribe to call logs filtered by queue and date range

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Download SMS via RC App.

    30 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Transcribe Recorded or In-Progress Calls

    50 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  19. Adding more lines for single phone

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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  20. Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

    28 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
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