← RingCentral Ideas

Settings and activity

29 results found

  1. Support for group SMS

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Ernesto shared this idea  · 

  2. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Ernesto commented  · 

    silence incoming calls for desktop app for a specific user

  3. Super Admin Can View any Message/FAX/Voicemail

    64 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Update CNAME for all Carries in US and Canada

    55 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Admin →
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  5. Shared SMS were multiple users can receive and send SMS on specific number

    768 votes
    162 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. limit selection of call from numbers in RC app

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  7. Remove Hard Phone Requirement for Overflow/Backup Reception Coverage and Remote Work Needs

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Allow the option to hide virtual numbers to be used as an outbound call.

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  9. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    584 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  10. Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

    27 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  11. Please develop a "simple mode"

    18 votes
    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Needs More Information  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    We're excited to invite you to be a part of our beta program for the new desktop phone experience beta program. If you haven’t already reviewed the new experience, please take a look at a summary of it here. Please email ideas@ringcentral.com if you want to join the program! What you can expect from the beta program:Early access to new features: Be the first to try new features & updates.A chance to shape the product: Your feedback is incredibly important to us. You'll have a direct impact on the final product and the experience of all our users.Plan for your rollout: Get a head start on rollout planning & user communications. How to turn on the new desktop app experience: In the bottom right corner of the app, click settings. Click general at the top of the next menu. You will see a toggle to opt into the productivity tools…

  12. Ring Central Message Email Summary

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  13. Send email confirmation after you have sent a text message

    6 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  14. De-authorize apps for any user as a super admin

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  15. Sync Contact Directories between CISCO 525G IP Phone and Office 365

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  16. Text Message log

    15 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  17. Save Text Message Threads

    15 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  18. Capturing text msgs on one page rather than cutting/pasting 65 - 70 texts or more --

    13 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  19. Call Log for SMS

    11 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  20. A way to auto-enable log notes and sms for ALL users in my entire organization

    9 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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