Settings and activity

33 results found

1. Add Rotational setup for call queue

   28 votes

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   8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  May 7, 2024

2. Feature Request: Super Admin Self-Service Contact Center Routing Change

   21 votes

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  May 7, 2024

3. auto delete sms daily on a user level

   8 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  May 7, 2024

4. able to set up an alert to email a supervisor when their team's users go into "do not disturb"

   7 votes

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   0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  Apr 23, 2024

5. Fax report

   24 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Raymond Oquindo supported this idea  ·  Apr 8, 2024

6. Make the Line 2 ring when you are on-call on the Line 1 using Deskphone.

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Raymond Oquindo shared this idea  ·  Jul 18, 2023

7. Turn Off Extension Dialing Options

   61 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. MS Dynamics dialing

   5 votes

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   0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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9. Activity Logs capture - RingCentral Desktop/Mobile App

   14 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Position in Queue, Estimated wait time, and Call queue caller call back feature

    223 votes

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    Future Consideration  ·  38 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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11. New RingCentral - no date stamp for text messages from the day of

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    113 votes

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    7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Please ensure that you are on the latest version of the app. Thank you!

12. Receiving OTP from the bank using the RingCentral Number

    65 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Alert for Call Queue Voicemails in RingCentral App

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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