Settings and activity
16 results found
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3 votes
Ruchir
shared this idea
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175 votes
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389 votesWe want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…
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744 votes
SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.
I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.
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567 votesThis is now live! Check it out in app under Notifications and Audio
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289 votes
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16 votes
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157 votes
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189 votes
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123 votes
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4 votes
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4 votes
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58 votes
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17 votes
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15 votes
An error occurred while saving the comment -
82 votesThis has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html
If I have add 1 or 2 more calls on an existing conversation, I should be able to separate-add-remove any calls that I have made or received.We book appointments for patients at imaging facilities and we'd like the ability of our callers to be able to add and remove calls and add a 3rd caller on the fly.