← RingCentral Ideas

Settings and activity

16 results found

  1. Screen Share in the New RC App - extremely slow and cumbersome

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Ruchir shared this idea  · 

  2. Invite company team member to an active video call or screen share

    175 votes
    Planned  ·  7 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  3. Multiple RingCentral Profiles, Simultaneously Logged In

    389 votes
    23 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating…

  4. Shared SMS were multiple users can receive and send SMS on specific number

    738 votes
    151 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    SMS for Call Queues is coming-- as in if a text is sent to a call queue number, there will be an inbox available for one agent to respond to those SMS.


    I know the core of this request is to have a shared SMS inbox where multiple people can send and receive SMS from the inbox. Our product teams are aware of this ask, but I do not have more information about if/when this segment of the ask is coming.

  5. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  6. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    286 votes
    Planned  ·  93 comments  ·  Phone & Messaging » Fax  ·  Admin →
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  7. Please add a hand raise feature in RingCentral video

    16 votes
    Implemented  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  8. Combine HUD and APP into one app

    157 votes
    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  9. Add Remote Control feature to RC Desktop App - Video

    189 votes
    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    123 votes
    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  11. Screen share feature in RC Meetings

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  12. iOS screen sharing in desktop meetings [RingCentral Video

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  13. Bring back the pause screen share feature

    58 votes
    Future Consideration  ·  5 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. Video Screen Share and Recordings are VERY blurry on high resolution screens

    17 votes
    Implemented  ·  6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  15. 3-way call enhancements (show and remove participants)

    15 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Ruchir commented  · 

    If I have add 1 or 2 more calls on an existing conversation, I should be able to separate-add-remove any calls that I have made or received.We book appointments for patients at imaging facilities and we'd like the ability of our callers to be able to add and remove calls and add a 3rd caller on the fly.

  16. Bulk Delete All Voicemails

    82 votes
    12 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html