Settings and activity

89 results found

1. Analytics - IVR key presses as a KPI option

   38 votes

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   Future Consideration  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Joseph supported this idea  ·  May 2, 2024

2. Outbound Calls Tagged as Robocall | RingCentral

   98 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 29, 2024

3. Allow super admin to delete member on first born group chat on RingCentral App

   28 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Joseph commented  ·  Apr 29, 2024  ·  Edit…  ·  Delete…

   Option for a group admin to delete a member in the default company team.

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   Joseph supported this idea  ·  Apr 29, 2024

4. SMS Auto-Forwarding

   92 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 24, 2024

5. Answer from Android Smartwatch

   4 votes

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   Needs More Information  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 23, 2024

6. dial by name directory 2 digits

   3 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Joseph commented  ·  Apr 16, 2024  ·  Edit…  ·  Delete…

   The customer tried adding "#" after the last 2 letters of his surname and it worked. It will also be helpful if we can modify the prompt when we ask the caller to enter the name of the staff.

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   Joseph supported this idea  ·  Apr 16, 2024

7. Download Multiple Faxes

   17 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 12, 2024

8. Spam and Robo Calls

   73 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 11, 2024

9. Disable/Enable 2 Factor Authentication on certain users

   24 votes

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   Under Review  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Apr 4, 2024

10. Google Click ID

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph shared this idea  ·  Jan 12, 2023

11. Outbound call recording anouncement

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph shared this idea  ·  Mar 27, 2023

12. Decline an incoming call with a text message

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Joseph shared this idea  ·  Mar 27, 2023

13. Toggle off "Allow Incoming calls while in a meeting" for all the users in the admin portal.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph shared this idea  ·  Jun 13, 2023

14. Caller ID and Contact Lists assigned to a Group

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Calling all Phone Numbers at Once for Emergency Purposes

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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16. Presence on Limited Extension

    22 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. User group access call log of the same user group

    72 votes

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    Future Consideration  ·  15 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Joseph supported this idea  ·  Apr 22, 2024

19. Fax recipient information

    41 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    28 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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