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126 results found

  1. Add bulk phone number in the custom rule from auto receptionist

    4 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  2. call recording

    33 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  3. spanish translation when they press a any keys on ivr menu

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe commented  · 

    The customer would like to just record an English script and have the IVR automatically translate it to Spanish, so they don't need to have someone record it at all.

    Joseph Gorospe supported this idea  · 

  4. Option to stop sync of HUD and desk phone

    14 votes

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    2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  5. Priority option for queues.

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  6. Organizing "Presence" on phones

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  7. Ability to put Note on Customized Template of Fax Cover Page

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  8. Receive OTP from websites

    237 votes

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    Under Review  ·  53 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  9. Option to change the via RingCentral label to the company's business name

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  10. Fax Broadcast on the RC App (Group Contacts)

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe commented  · 

    The customer wanted to have an option to add group contacts when sending a fax or a drop-down for the contacts. It's very time-consuming to type in the contacts one by one, especially when sending a fax to 50 contacts.

    Joseph Gorospe supported this idea  · 

  11. Update Folder Globally

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Joseph Gorospe shared this idea  · 

  12. Ability to customize the dial pad size

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  13. Ability to Hide Main Company Number

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe commented  · 

    The customer wishes to have the company's main number blanked out as they do not publish it anywhere and are not using it. The customer is annoyed that the main site setting is only redundant and annoying that it exists.

    Joseph Gorospe supported this idea  · 

  14. Recover all Details for Deleted User

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  15. Paging Group Device to Receive Page increase to 65 Devices

    49 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  16. Fax Notification Via Encrypted Email

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  17. Audit Trail Enhancements

    293 votes

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    76 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Joseph Gorospe supported this idea  · 

  18. Use Company Fax as Caller ID even assigned to user extension directly

    21 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  19. A separate storage for Voicemail messages and fax message

    8 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Joseph Gorospe supported this idea  · 

  20. Unknown Caller Identification

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Joseph Gorospe supported this idea  · 
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